Phil Fitts Ford

Sales persons are so professional and knowledgeable, They assist me right away and trough the whole process of trading my car. The process was fast and went home happy!Thank you Phil Fitts New Castle!and shout out to Mr Cris Dottle! If you're looking for a new car or want to trade your car, look for this guy!

Easy to deal with. They were really willing to work with me for my needs and wants. They did everything possible to make sure the deal went through.

Albee kept us informed of vehicles that may interest us and made sure we were completely satisfied with our purchase. It was a pleasure working with Albee.

I m about 2hours away got stuck in traffic bumber to bumber traffic and made it there 5 min.before closing But they didn’t rush me through the process (Friday night)too!Gave me the best trade in value of the dealers I contacted and got a good deal on a Toyota Tundra!!!The truck came with only one key but Darius gave me his word they would get me another one !!!!!

Chris Dottle took time to listen to what we wanted and sold us a great car! Thanks Chris for putting the customer first and not selling us any old car but rather one we can afford and are thrilled with! I would recommend Chris to anyone.

Great service department. Kevin is the best! Very courteous. Good waiting area and coffee. I purchased the car from Albee and he always takes the time to say hello.

I have been dealing with this dealership for many years and have purchased many vehicles. they listen to my requests and provide fast courteous service to provide the vehicle I am looking for. I have dealt with Mike a LONG time and with Darius in the past several years. I am in business and price and time are of importance to me. They have provided both.

Was very happy with the sales process. Rod was fantastic and easy to work with. I will definitely recommend Rod and Phil Fitts to all my family and friends.

Albee was top notch and very professional. He understood I didn't have a lot of time due to my work schedule and he was thorough and precise! Experience was quick and painless.

I've been getting my old car serviced with Phil Fitts Ford for years. Came to the Ford dealership after having looked at their Ford Fusions on the website. The car looked absolutely great. A 2016 AWD with the bells and whistles for with less than 10,000 miles under $25,000 was a bargain I had to jump on. I had been shopping around a bit and the minute I hopped into the Fusion I knew I had to get it. So many new features I wasn't used to, having driven a standard focus for so long. Luke Lord was friendly and personable and helped explain all the stuff I could look forward to when upgrading considerably. After doing all the paperwork and a day later, I was driving off in my new car! I was excited to finally upgrade to something that I can look forward to driving for a long time to come! Absolutely a pleasurable car buying experience!