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Phil Fitts Ford

(1,394 reviews)
Visit Phil Fitts Ford
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (888) 450-2416 (888) 450-2416
Used (888) 697-7249 (888) 697-7249
Service (877) 261-9691 (877) 261-9691

Reviews

(1,394 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Fitts Ford from DealerRater.

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Great dealership experience!

Daruis was very knowledgeable and helpful with the purchase of my new Ford Fusion. Great car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership and friendly people!

Darius was very knowledgeable and helpful in both the search and purchase of my new Ford Fusion. The entire process was very pleasant and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

molding replacement on windows

the work was done in a very timely fashion and the employees were very efficient and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

Wonderful service very helpful great facility would recommend to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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service

great service and communication. Truck was done in a timely fashion and done correctly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lovettes 2013 Ford F-150 Service in April 2015

2013 Ford F-150 with a battery indicator light on and blowing fuses to alternator. The service team was incredible. I knew it was a tough problem and took much longer than a normal repair. The team fixed me up with a rental until they could trace down the shorted wires. During that time, there was very open communications with me on their progress. They were friendly, experienced, and made me appreciate why I drive an hour from home to buy and have my vehicle serviced their. Phil Fitts Ford get my next new truck. I tell this story to everyone and recommend the dealership to anyone that will listen. Thanks Team !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Proffessional, quick and honest

After enduring a lengthy (2 weeks) and fruitless attempt at buying the mustang of my dreams at my local dealer, I decided to try Phill Fitts. I emailed them that morning, and was pleasantly surprised to get a timely and informative response from "Big D", who answered all my questions and bent over backwards to meet my needs. 4 hours later, I was being handed the keys to my new car with unbelievably low interest financing and a break on the price (not offered elsewhere). The whole experience was the best car buying I've ever had. And I've bought a LOT of cars in my life. It was worth every bit of the 2 hour drive to get there, and I will definitely be back for my next vehicle purchase. These folks know what they are doing and do it very well. Thanks Big D!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

State inspection

That Kenny, John, and Mike in service are good. Easy process, work completed quickly, car washed. Everything is fine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great purchasing experiance, love my car!

I purchased a new 2014 ford fiesta on 4/14. A. Mangino and everyone at Phil Fitts Ford were very helpful from finding the right car for my needs to the sale process and even notifying my insurance carrier of my new purchase! they explained how different things work , like ac, rear wipers , heated seats, side mirrors etc. everyone was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2015 MKC

I purchased an MKC. Service was great. Staff was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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