Reviews
Always a great experience. Darius ordered us a truck...
Always a great experience. Darius ordered us a truck and it was as ordered. He kept me up to date thru the process
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding job thank you very much for all you do for me...
Outstanding job thank you very much for all you do for me and give A big shout out to the Woman that took my money.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always take my car for the works in the fall. They...
I always take my car for the works in the fall. They check everything and let me know my car is ok for the winter!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All the employees are very helpful and friendly . I would...
All the employees are very helpful and friendly . I would definitely buy or lease from them again .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wanted to purchase oil filters for my truck and had to...
Wanted to purchase oil filters for my truck and had to wait 25 minutes for the parts.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback and we also apologize for your wait. Please feel free to call in your parts order ahead of time if you would in order to expedite your handling. Also, our cashier is always at the window and can get the parts department out quicker if you're in need of service. Our aim is to help you quickly and efficiently so we apologize again for your delay.
I won't take my Lincoln anywhere else. There are other...
I won't take my Lincoln anywhere else. There are other Ford dealerships closer to me but I prefer and will drive the long distance to Phil Fitts Ford and Lincoln bc of they're knowledge and they're professionalism. And there is something about going into a place where they know your name and are happy to see you! I feel they are fair with me and listen to my needs. Phil Fitts Ford dealership are the people for me. I don't see myself going anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Phil fitts Ford always treats me and my car very well!...
Phil fitts Ford always treats me and my car very well! They take good care of their customers!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Rod kept me up to date on my vehicle and when it should...
Rod kept me up to date on my vehicle and when it should be there and had everything ready when I arrived for purchase
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They keep you informed about your car. Thorough and nice...
They keep you informed about your car. Thorough and nice to talk with, on any questions
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My first time dealing with Phil Fitts Ford and I would...
My first time dealing with Phil Fitts Ford and I would recommend them to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car