Skip to main content

Reviews

(167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Oil change.

I appreciate the diagnostic or whatever it's called checklist you provide with my oil changes. It helps a lot. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, Linda! Thank you for your positive review. We respect our customer's time and budget. We sincerely thank you for your business and hope to continue serving you for many years to come!

Excellent service and helpful staff.

I brought my Ford Edge on a recall. It was assessed immediately; determined to be safe, but Ford wanted the service upgrade anyway. A convenient schedule was determined and a loaner car was provided to meet my needs. My Edge was serviced and ready for me in just a few hours. I probably did not really need the loaner car, which was more of a luxury car than I anticipated, but I did enjoy driving it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you. We take our reviews seriously and are delighted to hear about your visit. Drive safe, and we'll see you on the road.

Great services

I purchased a 2015 Ford Taurus from sharpnack ford. My salesman was Patrick Hartnett. He did a very good job and I was completely satisfied with the service at sharpnack! I will definitely go back to purchase another vehicle in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

I leased a 2016 Ford Escape. sharpnacks stafg was friendly and very compassionate to my needs. I don't feel any of them tried to take Advantage of me and found me the best deal. I would absolutely reccomend them to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, Tiffany! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. We sincerely thank you for your business and hope to continue serving you for many years to come!

Great service

It was a good expierence. I'll go back. It was clean and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are ecstatic to read your review of our location, Kelsey. If you ever need help, just give us a call. Happy motoring!

Great service and efficient work!

Sharpnack is professional and efficient. We are enjoying their wonderful service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service!

I had a back tail light out and my SYNC needed an update, so I made the appointment with Sharpnack Ford and they picked it up from my place of work (which I am so thankful for) and returned it when it was done. Sharpnack is my #1 go-to dealer in Willard, OH because of their excellent service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Services

Aaron is wonderful! He's very personable. I will certainly recommend my friends to Sharpnack.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

We sent the car in for an alignment and new tires. The new tires were great the alignment however was quite straight. Your staff however made it right and they did it with no questions asked it was done in a timely manner and we had a replacement car to drive while it was being done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

mister

I had a great service experience at Sharpnack Ford. They were able to get me an appointment when I needed and completed the work. Everyone was great to work with. Would recommend the also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting.