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Ed Kenley Ford

(179 reviews)

Reviews

(179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Our Ford F-150

We loved working with Riley and the Boss they both were amazing and listened and fixed the front end clips for us. They were super friendly and I?ve always been happy with Ed Kenley Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your confidence in Ed Kenley Ford, Zachary! Riley and our team look forward to your next visit!

Ed Kenley Ford

Facility was very clean but was surprised no one were wearing face masks because of the Covid 19 pandemic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking the time to leave us a review. If you would consider providing me with some more information about your visit, I've listed my contact information here. Thank you, Wayne Walth - Marketing Mgr. - 801-776-4201

New F-150 purchase

My wife and I recently purchased our first F-150 from Ed Kenley Ford and the process couldn't have been easier. From the sales to finance they made the process very easy for us, and a big bonus there was no stress of haggling. There was no war here of back and forth which I'm grateful for. My wife and I were able to have a fun time enjoying the purchase of a nice truck. We are extremely happy and would recommend Ed Kenley to anyone looking for a nice experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It was our pleasure to assist you and your wife, Jesse! Thank you for choosing Ed Kenley Ford, and enjoy your new truck!

Great Salesman Dustin

The salesman was perfect. Dustin answered all of my wife and I?s questioned even though we called him at all hours of the day. If he was unsure of something he said that. I like an honest salesperson that when they do not know something they say they don?t know it not just try to make up what they think I want to hear. Only downside here was finance got a little snippy with my wife when we were finalizing our purchase otherwise 5 star service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We can’t thank you enough for your support of Ed Kenley Ford. Thank you so much, Colby!

rick@oakridgecc.com

Kenley Ford is always a first class experience and they are locally owned. Support local business first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Richard, thank you for the five-star review and kind words! Have a great day!

Ed Kenley Ford

ave was great answered my email request first thing the next morning. Sent additional information for me to look at and compare. When I made my decision he had the vehicle ready to go for the test drive. Very customer oriented.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Flo, thank you for taking the time to leave this five-star review and thank you for the kind words about Ave! We hope to see you again at Ed Kenley Ford!

Ed Kenley Ford - Andrew

My husband and I purchased a F-350 from Ed Kenley Ford in Layton Utah on 5/29/2020. The whole team made it a positive experience. We looked at other dealerships but they didn?t have what we wanted and used too much pressure to keep us there looking at vehicles that didn?t meet our needs. Andrew was awesome and very patient. He explained details and worked hard to get us a good deal on the truck we wanted. We would Highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Ed Kenley Ford! We're so happy to hear that Andrew was able to find you and your husband a new F-350! Stay safe!

Great dealership

Mike W was fantastic and made sure that my needs as a consumer were met! He was not pushy at all! The dealership offers great warranty deals and is very easy to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave Ed Kenley Ford, a 5-star review! We're so happy to hear that Mike was able to help you with the sale of your new car! We look forward to seeing you again, Curt!

Great experience !!

Bryce was knowledgeable, helpful, friendly . Not pushy at all. I came to Ed Kenley because of a pushy salesman at a different dealership. Very nice experience. Helpful staff all the way through

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Janet, thank you for the five-star review and the kind words about Bryce! Have a great day!

Great!

George was great! He was very knowledge and easy to deal with. Laid back, easy going, pressure free buying experience. I would recommend Ed Kenley tp anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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