Reviews
My purchase experience with Ed Kinley has been outstanding. This is now my second F150 I have purchased from them and their sales people are very knowledgeable. And they made both my buying purchases effortless. It was nice to deal with the guys up at the EK corral.
My purchase experience with Ed Kinley has been outstanding. This is now my second F150 I have purchased from them and their sales people are very knowledgeable. And they made both my buying purchases effortless. It was nice to deal with the guys up at the EK corral.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dusty, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ed Kenley Ford Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very friendly and knowledgeable. Buying the car was extremely easy! I feel like we got a great deal on the car! We still love it after 3 weeks. The salesman was not pushy or overbearing, on the contrary, he was very nice and thoughtful. I would highly recommend Ed Kenley Ford to anyone!
Very friendly and knowledgeable. Buying the car was extremely easy! I feel like we got a great deal on the car! We still love it after 3 weeks. The salesman was not pushy or overbearing, on the contrary, he was very nice and thoughtful. I would highly recommend Ed Kenley Ford to anyone!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Darrell, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the recommendation, and have an amazing day!
It was very quick. The price was right and I paid cash. The total time from start to finish was only about an hour and a half.
It was very quick. The price was right and I paid cash. The total time from start to finish was only about an hour and a half.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kelly, thank you for your purchase and this kind review.
I worked with Riley Curtis. He was very professional, transparent, and helpful. I would recommend anyone to work with him. Very smooth process to test drive, choose a car, and get financing in one stop.
I worked with Riley Curtis. He was very professional, transparent, and helpful. I would recommend anyone to work with him. Very smooth process to test drive, choose a car, and get financing in one stop.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brennan, Riley is a good example of all of our sales people and the dealerships goal on customer service.
We took our 2021 Bronco Sport to Ed Kenley Ford after another shop messed up a repair. At first, they seemed helpful — but that’s where the positives ended. Ford claimed the entire engine needed replacement instead of just fixing the damaged parts. We agreed, trusting their judgment, but communication was terrible from start to finish. Our service rep went out of town for days, no one worked on our car, and we constantly had to chase updates. The car sat in their shop for over a month and cost us $10,000. Within days of getting it back, new problems started. Ford said it was “normal” and told us to come back later — which led to them claiming we now needed a new transmission, another $10,000! After repeatedly asking for proof, they admitted they hadn’t even checked the transmission fluid properly. We finally took it to Shadetree Automotive, who diagnosed it in 48 hours. They found no transmission damage — just poor testing from Ford’s engine install. A simple fluid change fixed everything. Ed Kenley Ford’s service department is dishonest, disorganized, and seems focused on upselling unnecessary repairs. Their customer service is awful, and they clearly care more about profit than people. Avoid them at all costs.
We took our 2021 Bronco Sport to Ed Kenley Ford after another shop messed up a repair. At first, they seemed helpful — but that’s where the positives ended. Ford claimed the entire engine needed replacement instead of just fixing the damaged parts. We agreed, trusting their judgment, but communication was terrible from start to finish. Our service rep went out of town for days, no one worked on our car, and we constantly had to chase updates. The car sat in their shop for over a month and cost us $10,000. Within days of getting it back, new problems started. Ford said it was “normal” and told us to come back later — which led to them claiming we now needed a new transmission, another $10,000! After repeatedly asking for proof, they admitted they hadn’t even checked the transmission fluid properly. We finally took it to Shadetree Automotive, who diagnosed it in 48 hours. They found no transmission damage — just poor testing from Ford’s engine install. A simple fluid change fixed everything. Ed Kenley Ford’s service department is dishonest, disorganized, and seems focused on upselling unnecessary repairs. Their customer service is awful, and they clearly care more about profit than people. Avoid them at all costs.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had a great experience at Ed Kenley Ford in Layton, Utah. Dave Embley provided outstanding customer service throughout the entire process. He was friendly and knowledgeable and really took the time to make sure I found the right Ford F150 that fit my needs. If you're in the market for a vehicle, I highly recommend asking for Dave at Ed Kenley Ford. Great service from start to finish!
I had a great experience at Ed Kenley Ford in Layton, Utah. Dave Embley provided outstanding customer service throughout the entire process. He was friendly and knowledgeable and really took the time to make sure I found the right Ford F150 that fit my needs. If you're in the market for a vehicle, I highly recommend asking for Dave at Ed Kenley Ford. Great service from start to finish!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Abraham, Dave appreciates the positive review. Thank you, and we hope you enjoy your F-150!
Honestly the best buying experience I have had in 40 years. Helpful, honest and not trying to fleece every single dollar they can get out of you. From start to finish Bryce was professional and responsive, Dave in financing didn't push to sell more. Over all, a delightful experience.
Honestly the best buying experience I have had in 40 years. Helpful, honest and not trying to fleece every single dollar they can get out of you. From start to finish Bryce was professional and responsive, Dave in financing didn't push to sell more. Over all, a delightful experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David, both Brian and Dave work hard to make sure that their customers have the best buying experience. They appreciate the positive review, and hope to see you again in the future!
Great service purchasing my new used truck at EdKenley ford. The salesman Micheal was awesome helped facilitate the few issues that needed addressed prior and after the purchase
Great service purchasing my new used truck at EdKenley ford. The salesman Micheal was awesome helped facilitate the few issues that needed addressed prior and after the purchase
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul, Michael appreciates your positive review, and we are happy that you had a good customer experience purchasing your truck.
I was treated very well and the Ed Kenley team were very approachable and friendly. Troy Arave helped me with locking in my decision and Bryce Taylor walked me through the whole process and was very helpful showing me all the features of the new F150. Thanks again for being the best dealership experience!!
I was treated very well and the Ed Kenley team were very approachable and friendly. Troy Arave helped me with locking in my decision and Bryce Taylor walked me through the whole process and was very helpful showing me all the features of the new F150. Thanks again for being the best dealership experience!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The experience was great. No pressure salespersons, very fienly and knowledgeable about the vehicles that were suggested to me based on price range. The process went very smoothly and quickly and they gave me lots of fun stuff for my new car.
The experience was great. No pressure salespersons, very fienly and knowledgeable about the vehicles that were suggested to me based on price range. The process went very smoothly and quickly and they gave me lots of fun stuff for my new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nicole, we appreciate your positive review, we are happy that you were able to have a good experience, and we hope that you enjoy your new car.