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Ed Kenley Ford

(370 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed

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Reviews

(370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a great experience buying my 2026 Ranger Raptor at Ed Kenley Ford. No pressure, no runaround, just a straightforward process and a price I felt good about. The team made everything easy from start to finish. Highly recommend!

I had a great experience buying my 2026 Ranger Raptor at Ed Kenley Ford. No pressure, no runaround, just a straightforward process and a price I felt good about. The team made everything easy from start to finish. Highly recommend!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Bob, thank you so much for your fantastic review! We’re thrilled to hear you had a top-notch experience with us at Ed Kenley Ford. Our team is dedicated to making the process as smooth as possible, and it’s wonderful to know we succeeded! Enjoy your new Ranger Raptor, and we appreciate your recommendation!

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Ed Kenley Ford has been an incredible dealership for my family and business for almost 2 decades, customer service is amazing quality of their work is the best, I recommend this family owned dealership

Ed Kenley Ford has been an incredible dealership for my family and business for almost 2 decades, customer service is amazing quality of their work is the best, I recommend this family owned dealership

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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Chase & Dustin did great job. They were prepared, had fun with the process and answered piles of questions.

Chase & Dustin did great job. They were prepared, had fun with the process and answered piles of questions.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My purchase experience with Ed Kinley has been outstanding. This is now my second F150 I have purchased from them and their sales people are very knowledgeable. And they made both my buying purchases effortless. It was nice to deal with the guys up at the EK corral.

My purchase experience with Ed Kinley has been outstanding. This is now my second F150 I have purchased from them and their sales people are very knowledgeable. And they made both my buying purchases effortless. It was nice to deal with the guys up at the EK corral.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Dusty, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ed Kenley Ford Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Very friendly and knowledgeable. Buying the car was extremely easy! I feel like we got a great deal on the car! We still love it after 3 weeks. The salesman was not pushy or overbearing, on the contrary, he was very nice and thoughtful. I would highly recommend Ed Kenley Ford to anyone!

Very friendly and knowledgeable. Buying the car was extremely easy! I feel like we got a great deal on the car! We still love it after 3 weeks. The salesman was not pushy or overbearing, on the contrary, he was very nice and thoughtful. I would highly recommend Ed Kenley Ford to anyone!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Darrell, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the recommendation, and have an amazing day!

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It was very quick. The price was right and I paid cash. The total time from start to finish was only about an hour and a half.

It was very quick. The price was right and I paid cash. The total time from start to finish was only about an hour and a half.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kelly, thank you for your purchase and this kind review.

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I worked with Riley Curtis. He was very professional, transparent, and helpful. I would recommend anyone to work with him. Very smooth process to test drive, choose a car, and get financing in one stop.

I worked with Riley Curtis. He was very professional, transparent, and helpful. I would recommend anyone to work with him. Very smooth process to test drive, choose a car, and get financing in one stop.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brennan, Riley is a good example of all of our sales people and the dealerships goal on customer service.

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We took our 2021 Bronco Sport to Ed Kenley Ford after another shop messed up a repair. At first, they seemed helpful — but that’s where the positives ended. Ford claimed the entire engine needed replacement instead of just fixing the damaged parts. We agreed, trusting their judgment, but communication was terrible from start to finish. Our service rep went out of town for days, no one worked on our car, and we constantly had to chase updates. The car sat in their shop for over a month and cost us $10,000. Within days of getting it back, new problems started. Ford said it was “normal” and told us to come back later — which led to them claiming we now needed a new transmission, another $10,000! After repeatedly asking for proof, they admitted they hadn’t even checked the transmission fluid properly. We finally took it to Shadetree Automotive, who diagnosed it in 48 hours. They found no transmission damage — just poor testing from Ford’s engine install. A simple fluid change fixed everything. Ed Kenley Ford’s service department is dishonest, disorganized, and seems focused on upselling unnecessary repairs. Their customer service is awful, and they clearly care more about profit than people. Avoid them at all costs.

We took our 2021 Bronco Sport to Ed Kenley Ford after another shop messed up a repair. At first, they seemed helpful — but that’s where the positives ended. Ford claimed the entire engine needed replacement instead of just fixing the damaged parts. We agreed, trusting their judgment, but communication was terrible from start to finish. Our service rep went out of town for days, no one worked on our car, and we constantly had to chase updates. The car sat in their shop for over a month and cost us $10,000. Within days of getting it back, new problems started. Ford said it was “normal” and told us to come back later — which led to them claiming we now needed a new transmission, another $10,000! After repeatedly asking for proof, they admitted they hadn’t even checked the transmission fluid properly. We finally took it to Shadetree Automotive, who diagnosed it in 48 hours. They found no transmission damage — just poor testing from Ford’s engine install. A simple fluid change fixed everything. Ed Kenley Ford’s service department is dishonest, disorganized, and seems focused on upselling unnecessary repairs. Their customer service is awful, and they clearly care more about profit than people. Avoid them at all costs.

Rating breakdown (out of 5):
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had a great experience at Ed Kenley Ford in Layton, Utah. Dave Embley provided outstanding customer service throughout the entire process. He was friendly and knowledgeable and really took the time to make sure I found the right Ford F150 that fit my needs. If you're in the market for a vehicle, I highly recommend asking for Dave at Ed Kenley Ford. Great service from start to finish!

I had a great experience at Ed Kenley Ford in Layton, Utah. Dave Embley provided outstanding customer service throughout the entire process. He was friendly and knowledgeable and really took the time to make sure I found the right Ford F150 that fit my needs. If you're in the market for a vehicle, I highly recommend asking for Dave at Ed Kenley Ford. Great service from start to finish!

Rating breakdown (out of 5):
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Abraham, Dave appreciates the positive review. Thank you, and we hope you enjoy your F-150!

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Honestly the best buying experience I have had in 40 years. Helpful, honest and not trying to fleece every single dollar they can get out of you. From start to finish Bryce was professional and responsive, Dave in financing didn't push to sell more. Over all, a delightful experience.

Honestly the best buying experience I have had in 40 years. Helpful, honest and not trying to fleece every single dollar they can get out of you. From start to finish Bryce was professional and responsive, Dave in financing didn't push to sell more. Over all, a delightful experience.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David, both Brian and Dave work hard to make sure that their customers have the best buying experience. They appreciate the positive review, and hope to see you again in the future!

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