Reviews
Service
I did not personally bring the car in. My daughter did and since I didn't hear anything from her I assume all went well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. Feel free to stop by if you need any assistance in the future!
A very good experience
Our car buying hunt was getting rather frustrating until we went to McMullen Ford and started working with Rick Ham. He gave us a very good deal on a car that suits us perfectly. When we finished up the paperwork and got into the car Rick was right there and walked us through all the bells and whistles to make sure we were comfortable. He was very patient throughout the entire process and believe me, with us it was a process! When we are ready to trade again we will certainly come back to deal with Rick and McMullen Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ford 2008
They always manage my truck needs and routine maintainence with ease and precision.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Jean. We appreciate your review of our team, and the staff here at McMullen Ford look forward to further serving you in the future!
good service
First time buying tires from Ford. Priced around, you saved me money, and was honest about type of tire I needed. Everyone else tries to sell you the most expensive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service!
we are so happy with our dream machine(2013 Lariat)!Best vehicle we've ever owned! Thank you! We love bantering with the staff...they are all down to earth real people!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're always happy to help our customers at McMullen Ford. Thanks again for the great review of McMullen Ford!
THE BEST!
Great Service. Great People. They are like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Enjoyable and efficient
I made an appointment for the battery to be replaced and by the time I arrived they had the battery ready to install in my vehicle. The dealer sells Ford's but made sure they had the correct battery for my Subaru. Very professional and efficient experience from everyone involved.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience at our dealership. It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!
Terrible service
There sales department is TERRIBLE. They made promises they didn't keep. They gave me time frames, 45 to 60 days to receive a rebate. I waited almost 75 days before my first follow up and they said they would have to check with the dealership, or the bank. They never took ownership of the situation and just pointed fingers. not I'm waiting for them to "follow up with me." I will never use this dealership again.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great teamwork, great experience.
We were looking for something to replace my wife's Envoy. We had test driven many cars from many dealerships, and were leaning toward a less expensive car. Then the team at McMullen found about every discount and financing option available to get us into the Escape Titanium that my Wife really wanted. They listened, made it affordable, and made it easy. If you are in the market for a car make sure you go see Rick, Shirley, Skip, and Fud. Thanks to them my Wife is driving the car she wanted at a price we could afford... Altogether a great experience.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're always happy to help our customers at McMullen Ford. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!
Great services as usual
Everything was fine except my tire pressure wasn't checked like it is normally done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
