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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(1,015 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Milford from DealerRater.

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Shiful was incredible and patient in helping my husband

Shiful was incredible and patient in helping my husband and I find the perfect new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It was our pleasure to assist you and your husband! Thank you for choosing Mazda of Milford.

Laz and Lamar were great whole different ball game when

Laz and Lamar were great whole different ball game when we went to finance office

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for recognizing our team at Mazda of Milford for their stellar service!

Consumer response

It should be Laz and Jaden, both were so very helpful

I had my car serviced at Mazda of Milford.

I had my car serviced at Mazda of Milford. It was a great experience. Ben, my advisor was great. Very pleasant to deal with and I was in and out in no time. I would recommend the dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Maureen, we're happy to hear that Ben and the Mazda of Milford team provided you with a great service experience. Thank you for recommending us!

I just had my cx5’s 6 mo service at the dealer.

I just had my cx5’s 6 mo service at the dealer. It all went very well. They took my car right in and the service took no longer than I had been told. I also really appreciated the video they sent showing the various areas of the car that were examined. And as always, the staff was welcoming and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear that your experience at Mazda of Milford was smooth and efficient, and that you appreciated the video update and our welcoming service. Thanks for sharing your feedback with us!

But your car with Alex.

But your car with Alex. He’s the one that looks at you more than just a sale. I don’t buy a car just to buy, I buy from receiving the best of the best service. Although not everyone I met with, I had the same experience, but Alex is the man and I see the potential of him moving up and getting further in life because of his people skills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with us at Mazda of Milford! We're delighted to hear that Alex provided exceptional service and made a positive impression. We appreciate your feedback and look forward to serving you again in the future!

I had an outstanding experience upgrading my 2007 Miata

I had an outstanding experience upgrading my 2007 Miata with a 2024 model. My sales consultant, Kim Maselli, was great to work with and all the employees I dealt with were friendly, knowledgeable and professional. I highly recommend Mazda of Milford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Geoff, it's fantastic to hear that Kim and the team at Mazda of Milford made your upgrade experience outstanding! We appreciate your recommendation and hope you enjoy every moment with your new 2024 Mazda Miata.

Quick easy service, friendly and not pushy staff, and a

Quick easy service, friendly and not pushy staff, and a clean space where you can wait if needed. Expect normal dealership pricing, but this is shared ahead of time online so you know what you'll pay.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Chris, we're delighted to hear you had a positive experience with our team at Mazda of Milford. We strive for transparency and comfort in every visit. Thanks for the feedback!

April 29th ,Great experience for repair service.

April 29th ,Great experience for repair service. TY All who worked on my CX30 thermosta

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It was our pleasure to assist you, Andrea! Thank you for choosing Mazda of Milford.

Excellent service!

Excellent service! Michael was both informative and accommodating. Contacted me several times with updates. Sent video of inspection. Very cordial. Excellent work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear that Michael provided you with excellent service at Mazda of Milford! It's great to know he kept you informed and made the process smooth. Thank you for sharing your experience!

Scott was very helpful.

Scott was very helpful. My work was done and I even had my car washed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kat, we're delighted to hear that Scott and our team at Mazda of Milford provided you with excellent service. Thanks for sharing your experience!