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Ken Ganley Nissan Medina

(2,017 reviews)
Visit Ken Ganley Nissan Medina
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2020 consumer dealer award
New (330) 661-4154 (330) 661-4154
Used (330) 661-4156 (330) 661-4156
Service (330) 661-4152 (330) 661-4152

Reviews

(2,017 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Nissan Medina from DealerRater.

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Have been leasing cars at Ken Ganley Nissan for our last

Have been leasing cars at Ken Ganley Nissan for our last 6 cars. Have had only great service and one of the best salespersons around. She?s the reason we keep coming back. Thanks Rose Strelbicki!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Judith Lynch, we're glad you had such a wonderful experience with us!

Like the service they give me.

Like the service they give me. Gives me a detailed description of how my vehicle is doing and what might need to be done. Also the free car wash is a plus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Pamela David, your wonderful feedback and rating mean a lot to us.

Notable buying experience with Charlie from Medina, Ohio,

Notable buying experience with Charlie from Medina, Ohio, at the Ken Ganley Nissan car dealership. We found Charlie to be both considerate and knowledgeable while we navigated the buying process of our new vehicles. Nissan was not at the top of our list, but after seeing other options available from local dealerships, we knew that the safety and reliability of Nissan was a winner for our family. Charlie and Matt were both honest and fair in our dealings. We will buy a Nissan again!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Medina! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Notable buying experience with Charlie from Medina, Ohio,

Notable buying experience with Charlie from Medina, Ohio, at the Ken Ganley Nissan car dealership. We found Charlie to be both considerate and knowledgeable while we navigated the buying process of our new vehicles. Nissan was not at the top of our list, but after seeing other options available from local dealerships, we knew that the safety and reliability of Nissan was a winner for our family. Charlie and Matt were both honest and fair in our dealings. We will buy a Nissan again!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful service dependable reliable customer service

Wonderful service dependable reliable customer service and great quality of care for the customer and their families when you need a professional help in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ralph Tubbs, thank you for sharing your positive experience!

Great service, took care of the things that needed taken

Great service, took care of the things that needed taken care of and pointed out and went over all of them with me! Thank you for helping!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rusty Seitz, thanks for your praise and kind comments about our team.

I just leased my 4th vehicle from Ken Ganley Nissan.

I just leased my 4th vehicle from Ken Ganley Nissan. Salesman Jim Koty is awesome and made the process very comfortable and easy for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Medina! Thank you again, and have a fantastic day!

Great overall.

Great overall. This is my 2nd purchase with this Nissan dealer. My first purchase was for a ysed car, and after my car eas totaled by someone else, I returned for a new car. My sales rep was great. I loved working with everyone here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lyssa Stonitsch, we are so pleased you enjoyed your visit to Ken Ganley Nissan, Inc.!

Service appointment scheduled for Tuesday morning 9:00

Service appointment scheduled for Tuesday morning 9:00 AM. Dropped car office. Technician quickly diagnosed problem and repair work approved On Friday I had to call service department because they had provided no updates or feedback on the sites of vehicle. I was told my service advisor was on vacation and they would have the service manager call me with status. Four hours later I received a call that the car would be ready soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Keith Poindexter, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

They were very nice and helpful with my vehicle.

They were very nice and helpful with my vehicle. Went above and beyond to help me this time. Truly appreciated it! I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Alystia, your wonderful feedback and rating mean a lot to us.