Reviews
Write a reviewLuke is Best in Class!
Luke is Best in Class! Over the years, I’ve dealt with many service departments—including Jaguar, BMW, Porsche, and several Jeep dealerships. After a recent experience, I can confidently say that Luke stands out among them. Few service advisors match his attention to detail and, more importantly, his genuine attention to the customer—me! My congratulations to Milford Auto Group for having such a talented professional as part of their team. - Juan F.
Luke is Best in Class!
Luke is Best in Class! Over the years, I’ve dealt with many service departments—including Jaguar, BMW, Porsche, and several Jeep dealerships. After a recent experience, I can confidently say that Luke stands out among them. Few service advisors match his attention to detail and, more importantly, his genuine attention to the customer—me! My congratulations to Milford Auto Group for having such a talented professional as part of their team. - Juan F.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome sale representative
I just purchase a Jeep Compass Gregory was my sale representative. Gregory went above & beyond to help me. He went over the entire car from top to bottom! AWESOME!!!***** One other thing I came in when the shop was about to close and he still help me.
Awesome sale representative
I just purchase a Jeep Compass Gregory was my sale representative. Gregory went above & beyond to help me. He went over the entire car from top to bottom! AWESOME!!!***** One other thing I came in when the shop was about to close and he still help me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Milford Auto Group
This is simply the finest dealership anywhere. First of all it is family owned and every member of the family actually works there. One of the owners, Bob Fedor, personally oversaw the purchase of our new Ram. He was 100% available and was in the background throughout our entire experience making sure everything went perfectly. He is honest, caring, and completely forthright. By the time we picked up our new Ram we felt like we were a part of his family. Our salesman, Mark Setaro, couldn't have been more professional or helpful. Mark was knowledgeable about every aspect of our purchase and helped me from start to finish making himself available at all times even when he wasn't working. Buying a new vehicle can be extremely stressful, however, when you have a professional such as Mark guiding you through the process it is anything but. The purchase of our 2022 Ram Rebel was a surprise gift for my wife and Mark and Bob went to great lengths to make it all happen. I can not express how appreciative I am to them both or what a great experience this has been.
Milford Auto Group
This is simply the finest dealership anywhere. First of all it is family owned and every member of the family actually works there. One of the owners, Bob Fedor, personally oversaw the purchase of our new Ram. He was 100% available and was in the background throughout our entire experience making sure everything went perfectly. He is honest, caring, and completely forthright. By the time we picked up our new Ram we felt like we were a part of his family. Our salesman, Mark Setaro, couldn't have been more professional or helpful. Mark was knowledgeable about every aspect of our purchase and helped me from start to finish making himself available at all times even when he wasn't working. Buying a new vehicle can be extremely stressful, however, when you have a professional such as Mark guiding you through the process it is anything but. The purchase of our 2022 Ram Rebel was a surprise gift for my wife and Mark and Bob went to great lengths to make it all happen. I can not express how appreciative I am to them both or what a great experience this has been.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car Lease
I was looking for a change for a lease and choose to go with a Jeep Renegade. The first dealership I visited was Milford Auto Group and they took excellent care of me, exceeding my expectations. My salesman, Mark Setaro went above and beyond to get me an extraordinary deal on a loaded Renegade, even though my intention was to go with a base model, they made a great deal possible for my means and for that I am very grateful. I look forward to building a relationship with this dealership. very good feeling all around. Thank you again! ~mike
New Car Lease
I was looking for a change for a lease and choose to go with a Jeep Renegade. The first dealership I visited was Milford Auto Group and they took excellent care of me, exceeding my expectations. My salesman, Mark Setaro went above and beyond to get me an extraordinary deal on a loaded Renegade, even though my intention was to go with a base model, they made a great deal possible for my means and for that I am very grateful. I look forward to building a relationship with this dealership. very good feeling all around. Thank you again! ~mike
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Beware
Milford Auto Group has had my car for repair since Jan. 8 (today is Feb. 11). The problem is electrical and thus not due to bad driving or an accident. I’ve now been without a car for nearly 6 weeks. I’ve had no word from them, or from Jeep, about when I might expect to get my car back. I’ve been offered nothing to compensate for the massive inconvenience. I will never, ever purchase another Jeep. I advise anybody looking to buy a car not to buy a Jeep. While I’m stuck with this one though (assuming it is returned to me at some point) I will, in the future, take it somewhere else.
Beware
Milford Auto Group has had my car for repair since Jan. 8 (today is Feb. 11). The problem is electrical and thus not due to bad driving or an accident. I’ve now been without a car for nearly 6 weeks. I’ve had no word from them, or from Jeep, about when I might expect to get my car back. I’ve been offered nothing to compensate for the massive inconvenience. I will never, ever purchase another Jeep. I advise anybody looking to buy a car not to buy a Jeep. While I’m stuck with this one though (assuming it is returned to me at some point) I will, in the future, take it somewhere else.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pleasant transaction
I was pleased with my purchase. I was pleased with the salesman knowledge while showing the instructions on the various things about the car.
Pleasant transaction
I was pleased with my purchase. I was pleased with the salesman knowledge while showing the instructions on the various things about the car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer Service
Re: Mark Setaro Good Morning, I just want to thank you for the enjoyable encounter we had with you yesterday. I know car buying is usually an exasperating experience but that was not the case. I was very satisfied with your professionalism and your efforts to make this a pleasant event. You were very knowledgeable about your vehicles and took the time to explain their features. You were very helpful and located the exact car we wanted in a very short time. We had 2 issues when we came in, turning in our leased Jeep and getting a fair price. You handled both to our complete satisfaction. I live about 2 miles from another Jeep dealership but chose to be a repeat customer, based on how we were treated the last time we were new car shopping. I will certainly come back when I am ready to purchase again and will not hesitate to tell people where we purchased our Jeep and who we bought it from. Sincerely, Ken and Judy W.
Customer Service
Re: Mark Setaro Good Morning, I just want to thank you for the enjoyable encounter we had with you yesterday. I know car buying is usually an exasperating experience but that was not the case. I was very satisfied with your professionalism and your efforts to make this a pleasant event. You were very knowledgeable about your vehicles and took the time to explain their features. You were very helpful and located the exact car we wanted in a very short time. We had 2 issues when we came in, turning in our leased Jeep and getting a fair price. You handled both to our complete satisfaction. I live about 2 miles from another Jeep dealership but chose to be a repeat customer, based on how we were treated the last time we were new car shopping. I will certainly come back when I am ready to purchase again and will not hesitate to tell people where we purchased our Jeep and who we bought it from. Sincerely, Ken and Judy W.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Milford Auto Group
We want to thank you for helping us getting our dreamed Jeep. We love it and we are getting great compliments from everybody... :) See you and thanks! Erika & Alberto
Milford Auto Group
We want to thank you for helping us getting our dreamed Jeep. We love it and we are getting great compliments from everybody... :) See you and thanks! Erika & Alberto
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Milford Jeep
Had an excellent experience at Milford Jeep. Customer service was great! The process from start to finish was exceptionally smooth. Highly recommended.
Milford Jeep
Had an excellent experience at Milford Jeep. Customer service was great! The process from start to finish was exceptionally smooth. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
