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Meet Ralph Ruiz

Ralph Ruiz headshot
Certified Subaru Product Consultant
(66 reviews)

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Reviews

Best dealership I have ever stepped foot in!

Best dealership I have ever stepped foot in! Every one I dealt with here went above and beyond to make my experience perfect. Ralph was my salesperson and really took the time to make sure I was getting the car I really wanted, all while staying in a budget I felt comfortable with. Parker and Jack also made the paperwork process easy and flawless. I also have to mention Andi. She was so much fun to sit in my new car with as she went over all the features. I was so thrilled with my experience here. Beautiful dealership with an incredible staff inhabiting it! I love my new 2025 Subaru Forester Sport. Thank you Premier Subaru of Branford, Connecticut!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Alyssa, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

staff helpful and friendly everywhere here.

staff helpful and friendly everywhere here. Sales staff Ralph, sales managerParker, business manager Rodney and delivery lady (forgot name) were all great. Other car service staff also very helpful and friendly (why we keep buying here)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Premier Subaru is a very professional dealership and does

Premier Subaru is a very professional dealership and does not pressure you with sales tactics. I was very impressed with the entire staff. They were courteous and helpful with the entire process. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Amcella, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help!

We is my fifth Subaru that I have bought at Premier.

We is my fifth Subaru that I have bought at Premier. I feel that the salesmen have always been exceptional! This time Ralph Ruiz was my salesman. He explained each step in the process clearly. He explained the details of the different aspects of the car that were new to me and connected my phone for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Premier Subaru. We are always more than happy to assist you if anything else comes up. Take care!

I was very impressed.

I was very impressed. The consultants were very thoughtful and candid throughout the process. Very likeable guys. We looked at a few cars and test-drove two. Subarus have excellent resale value, so we eventually decided to buy a new car (one of the remaining models from the last year) rather than used. We negotiated about the final price a bit, and in the end it felt like a win-win for both us and the guys who worked with us. Also: we toured their service department, since we'll be coming their for maintenance. I have to say, their garage is the cleanest I have ever seen. Very impressive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Everyone I dealt with at Premier Subaru was very

Everyone I dealt with at Premier Subaru was very respectful and knowledgeable. I would recommend them very highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

My family has purchased many cars from this dealership.

My family has purchased many cars from this dealership. This is my first Subaru experience and from beginning to end, every single person we dealt with went above and beyond to make our experience great! Our salesperson Ralph was wonderful, he even picked us up at the train station the day we traveled there to pick up our new car! Great customer service all around. We are so happy and excited to be part of the Subaru family now! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

My experience at Premier Subaru was amazing, I felt like

My experience at Premier Subaru was amazing, I felt like everyone there was part of a family and wanted the best for you, I left the same day within 3 hrs with the car of my dreams I thank everyone there who helped make it possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This purchase was my third from Premier.

This purchase was my third from Premier. It was hassle free and Ralph, Taylor, and AndI were knowledgeable, courteous and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

Great dealership.

Great dealership. Everyone very professional and accommodating. Met every time I came to dealership with a smile and a handshake. Matt and Taylor (Finance) were the BEST! Matt was a no pressure salesman. He explained everything throughly, making the whole purchase process seamless and a pleasure. And Taylor was the same. Took her time explaining everything I needEd to know from down payment, monthly payments, bank contacts, etc.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!