Meet Jeremy Sommers

Hello Kimkenna, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Thank you for your review and, we want our customers happy - something we have done for more than 24 years. When offering vehicles certified here we have the obligation to meet certification standards for both The State of Connecticut and Subaru Certification. We put our cars through 150 point safety inspection and make sure that they meet all of the standards of the road. When delivery was accepted of the vehicle the tires measured higher than each of those standards. During the time of driving the car depending on driving habits sometimes tires can wear further into that. No matter what, we would like an opportunity to talk to you prior to putting new tires on your car to see if there is any way that we can help defray that cost - or, provide a second opinion as to the tires. Please reach our to Parker, Our Sales Manager, for immediate assistance.

Thank you - As we indicated, all vehicles exceed minimum certified standards at the time of sale. Obviously, if there is some sort of issue - we would have loved the opportunity to see the vehicle and the tires before you made any decisions to assist in that. We are computerized measuring equipment in our service lanes that would immediately advise if there would be a wear problem or not. Unfortunately, without seeing the vehicle or knowing the exact circumstances - it is tough for us to assist you. We would always recommend a second opinion on something like that. Thank you.

I had concerns about the tires immediately after purchase and it’s my fault for not bringing it back to have to checked right away, but I do not live close to the dealership and it’s not easy to get there. I brought it up to the sales person and was essentially dismissed. My driving habits are not such that I wear tires out that quickly. For them to be 85-90% worn after only 5000 miles would require me to be doing burn outs regularly which I don’t think is even possible in an automatic SUV. I trust my mechanic and have already replaced the tires because I was concerned about driving on them in winter weather. I’m not willing to take that risk with my children and I was concerned about the tires prior to bringing it to my mechanic. I’m disappointed in the dealership and won’t be returning. Unless you want to reimburse me for the cost of the new tires I don’t think there is a way to rectify the situation.

Hello Kate, we're happy you found our staff to be so supportive during your experience here at Premier Subaru. We are always more than happy to assist you if anything else comes up. Take care!

Thank you for taking the time to leave a review for us at Premier Subaru. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Hi Rachelle, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.