Reviews
Phil S was professional and informative, yet still
Phil S was professional and informative, yet still friendly and funny. He patiently answered all our questions and let us look at all the cars that caught our eye without making us feel rushed for time or pressured into buying. When he took us for a test drive, he was able to explain all the bells and whistles and seemed very knowledgeable about the car and the buying process. After we made our selection, he introduced us to Rodney P, who was a hoot! He walked us seamlessly through the financing process, explaining everything in detail in terms a layperson could easily understand. He made the experience as painless as possible with his great attitude and humor. Finally, Andi walked us out to our new purchase and more thoroughly explained where everything is located in the car, how to open the trunk, how to lock and alarm the car, a myriad of details about the operation of our Subaru. The staff of Premier Subaru is its greatest asset, but I would be remiss if I didn't mention how clean and comfortable and beautiful the building itself is. The moss wall is wonderful, seating is comfortable, the coffee/snack area is well-stocked and a terrific touch, and everything is spotless- even the garage bays (I have NEVER seen such a pristine repair facility). As for the Subaru brand itself, we purposely chose to shop for a Subaru because Subaru loves pets and donates to ASPCA, a charity close to our hearts. Thank you, everyone, for a very pleasant experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lane Family, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru! We can't wait to see you again, have a great day.
Matt and the whole Subaru Premier team were great!
Matt and the whole Subaru Premier team were great! The process to buy our new car and trade-in our old one went very smoothly. They went above and beyond and we were able to get everything done on the same day. Our little dog Hiro was also super happy with all the treats and gifts she received.Thank you again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Magda, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
From the time I drove in to the Subaru Service Center,
From the time I drove in to the Subaru Service Center, until I picked up my 2016 Crosstrek later in the day, I was treated very professionally. Cristal listened to my concerns, had the technician verify the repairs needed, and determined that the service needed was under warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Linda, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Very excellent service.
Very excellent service. Great customer care and Matt showed a lot of patience with me, with my millions of questions. Andi was also very helpful, instructing me efficiently about the car before I left the lot. I am very content with my first experience with Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love the atmosphere and the people were so kind and
Love the atmosphere and the people were so kind and helpful! Andy, especially, was really great and helped me get what I needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Tim was very friendly, professional and knowledgeable
Tim was very friendly, professional and knowledgeable about the Subaru line-up and the purchase process. I would definitely do business with him and Premier Subaru. Thanks Tim!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Premier Subaru. We hope you continue to choose us for all your automotive needs! Take care!
Very easy to work with, they listen to you!
Very easy to work with, they listen to you! I've never had an easier experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Matt was super cheerful and helpful.
Matt was super cheerful and helpful. We felt very welcome and informed at Premiere Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru. Our team is available should you require any extra help.
I’ve been coming to Premier a few years for maintenance
I’ve been coming to Premier a few years for maintenance for my old car. This was my first buying experience here and it was great. Matt was wonderful and helped me through the whole process…definitely a stressor off my plate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Our team is available should you require any extra help.
Great service, great people, reasonable prices.
Great service, great people, reasonable prices. I will be returning to Premier for my 2017 Subaru Outback 3.6R Limited's service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
