Reviews
I always receive exceptional service at Mark Thomas Ford.
I always receive exceptional service at Mark Thomas Ford. I'm very happy with the staff and my new Bronco Sport.
I always receive exceptional service at Mark Thomas Ford.
I always receive exceptional service at Mark Thomas Ford. I'm very happy with the staff and my new Bronco Sport.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was able to quickly find the exact car I wanted and was
I was able to quickly find the exact car I wanted and was happy with the price. The process of buying was incredibly easy and never felt pushed or presssured
I was able to quickly find the exact car I wanted and was
I was able to quickly find the exact car I wanted and was happy with the price. The process of buying was incredibly easy and never felt pushed or presssured
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very pleased with my salesman.
I was very pleased with my salesman. He took his time to show me what i wanted and answered all my questions. I have dealt with Mark Thomas Ford for many years. This is my 3rd or 4th Escape. We have had many other Fords over the last 50 years.
I was very pleased with my salesman.
I was very pleased with my salesman. He took his time to show me what i wanted and answered all my questions. I have dealt with Mark Thomas Ford for many years. This is my 3rd or 4th Escape. We have had many other Fords over the last 50 years.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The service I have received has been just routine oil
The service I have received has been just routine oil changes since buying the car. I am awaiting further information about a recall. The car is running satisfactorily.
The service I have received has been just routine oil
The service I have received has been just routine oil changes since buying the car. I am awaiting further information about a recall. The car is running satisfactorily.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Edward, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Mark Thomas always takes good care of my Bronco.
Mark Thomas always takes good care of my Bronco. Staff is great! Jackie is the best, keeps you updated while you wait. Very friendly. I have been coming to Mark Thomas Ford for many years.
Mark Thomas always takes good care of my Bronco.
Mark Thomas always takes good care of my Bronco. Staff is great! Jackie is the best, keeps you updated while you wait. Very friendly. I have been coming to Mark Thomas Ford for many years.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Cheryl, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Honest, friendly staff.
Honest, friendly staff. They are very knowledgeable regarding their products and all staff function as a team. Tyler and Tom we?re great to work with.
Honest, friendly staff.
Honest, friendly staff. They are very knowledgeable regarding their products and all staff function as a team. Tyler and Tom we?re great to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
Every time I go to Mark Thomas ford they help me.
Every time I go to Mark Thomas ford they help me. They are friendly and efficient. I always get the answers and services I need. And I have never had body work done in less than 2 weeks, they had my car done in 5 days!
Every time I go to Mark Thomas ford they help me.
Every time I go to Mark Thomas ford they help me. They are friendly and efficient. I always get the answers and services I need. And I have never had body work done in less than 2 weeks, they had my car done in 5 days!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kimber, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Very easy and very helpful.
Very easy and very helpful.showed me what my options were and listened to me about what I wanted to do with no pressure when I wasn?t sure whether I wanted to purchase or lease
Very easy and very helpful.
Very easy and very helpful.showed me what my options were and listened to me about what I wanted to do with no pressure when I wasn?t sure whether I wanted to purchase or lease
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Thomas, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Was returning a lease and was unsure if I wanted a new
Was returning a lease and was unsure if I wanted a new lease or to buy. Brian was patient and worked with me to decide. This was my 5th car through MTF, the quality of service is bar none! Use them if you jeedcto buy or lease they are phenomenal.
Was returning a lease and was unsure if I wanted a new
Was returning a lease and was unsure if I wanted a new lease or to buy. Brian was patient and worked with me to decide. This was my 5th car through MTF, the quality of service is bar none! Use them if you jeedcto buy or lease they are phenomenal.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rose, your wonderful feedback and rating mean a lot to us. Safe travels!
Had a very easy and pleasurable experience at Mark Thomas
Had a very easy and pleasurable experience at Mark Thomas Ford. The ease of getting a deal done was great. Will definitely send family and friends their way.
Had a very easy and pleasurable experience at Mark Thomas
Had a very easy and pleasurable experience at Mark Thomas Ford. The ease of getting a deal done was great. Will definitely send family and friends their way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi David, we are very happy to have provided you with such a positive experience! Safe travels!