Mark Thomas Ford, Inc.

I recently took my 2023 Ford Bronco Sport into Mark Thomas Ford for oil change and tire rotation. Excellent service department. Everyone kind and professional. Wait time was great. I highly recommend this dealership.

The staff is very good, they take great care of your service you come in for. They are very friendly!!

I can not recommend this dealership for people buying out of state and not able to view the vehicle prior to purchasing. I asked for documentation of any damage or issues and they neglected to mention the hood is so out of alignment on my 2023 Ford Raptor I am concerned now that it may have been in an unreported accident. Also there are items that do not work like the lane keeping system so this is sad especially that I purchased from a ford dealership and they are suppose to do a very good inspection before they sell it. So now I assume I will be stuck with a body shop expense and potentially news that this vehicle was in an accident and not disclosed to me as well as a Ford repair for the lane keeping system which will not be cheap due to this truck just being out of warranty. The sales team was very patient and worked with me from out of state so I do appreciate that but at the same time they knew the hood wasn't aligned and didn't send pictures of that and has some issues so for that I think this was very poor and could be a legal case if I do find out it was in an accident. I am waiting to take it in when I have time due to just having a new born baby.

Love this dealership!! They always go the extra mile for their customers. We live 20 miles away but come there because of the people.

Tommy,Steve and Zach are a pleasure to work with. Treated like a valued customer, great buying process.

10+ stars for Mark Thomas Ford. Steve, Mark and Zach made sure we walked away happy. Everyone we have ever dealt with here has been so very helpful. We know without a doubt that when we go there we always get treated right. No other Ford dealership has been so helpful. Fred Martin and Fairway could care less about us and will never go to 1 of those places again!! Mark Thomas Ford is #1 in our book!

I always receive exceptional service at Mark Thomas Ford. I'm very happy with the staff and my new Bronco Sport.

I was able to quickly find the exact car I wanted and was happy with the price. The process of buying was incredibly easy and never felt pushed or presssured

I was very pleased with my salesman. He took his time to show me what i wanted and answered all my questions. I have dealt with Mark Thomas Ford for many years. This is my 3rd or 4th Escape. We have had many other Fords over the last 50 years.

The service I have received has been just routine oil changes since buying the car. I am awaiting further information about a recall. The car is running satisfactorily.