Reviews
Write a reviewI had several services done at the same time, and the tech actually postponed his lunch to get me in & out in a timely manner. Thank you!! Everyone in the service department gets a gold star from me!!
I had several services done at the same time, and the tech actually postponed his lunch to get me in & out in a timely manner. Thank you!! Everyone in the service department gets a gold star from me!!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We just purchased our 2020 Explorer XLT from Advantage Ford. Our thanks to Dave Root for letting me test drive and check out the Explorer and allow us to make a purchase thru Tim Harmon. This is the 3rd vehicle we have purchased from Tim in the last 11 years. Kudos to the whole team at Advantage Ford on our most recent purchase!
We just purchased our 2020 Explorer XLT from Advantage Ford. Our thanks to Dave Root for letting me test drive and check out the Explorer and allow us to make a purchase thru Tim Harmon. This is the 3rd vehicle we have purchased from Tim in the last 11 years. Kudos to the whole team at Advantage Ford on our most recent purchase!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Raymond, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
My vehicle was scheduled at 2:00 for service, the service director had my vehicle written up when I got there and within minutes a tech had taken my car in for the service required. 35 mins later I was called and said that my car was ready.
My vehicle was scheduled at 2:00 for service, the service director had my vehicle written up when I got there and within minutes a tech had taken my car in for the service required. 35 mins later I was called and said that my car was ready.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tim was a great salesman and helped me get a great car! I will continue to give Advantage business in the future for my leases.
Tim was a great salesman and helped me get a great car! I will continue to give Advantage business in the future for my leases.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Nathan Lowe gave me an estimate for repair & the next day he called that the part was in. I went in later that day. ½ hour after appointment time I was on my way. Excellent job.
Nathan Lowe gave me an estimate for repair & the next day he called that the part was in. I went in later that day. ½ hour after appointment time I was on my way. Excellent job.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The employees where very helpful and really professional ! They took care of me right away .
The employees where very helpful and really professional ! They took care of me right away .
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Zero stars wasn’t an option... went to look at 2019 Ford F-250 Nd they tried to offer me $8,000 for trade. Bank said it’s worth more. Took to two other dealers to see what their opinion was. One offered $18,000 and the other offered $18,500. Sure glad this didn’t work out... I LOVE my brand new F350!!!!!
Zero stars wasn’t an option... went to look at 2019 Ford F-250 Nd they tried to offer me $8,000 for trade. Bank said it’s worth more. Took to two other dealers to see what their opinion was. One offered $18,000 and the other offered $18,500. Sure glad this didn’t work out... I LOVE my brand new F350!!!!!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Amy, thank you for your honest feedback about your experience with us. It is our goal that every guest leaves satisfied so we are disappointed to hear that you did not. Please reach out to our Customer Relations Manager, Felicite Ying-Rios at 909-203-5731 and we will do our best to make this better. We hope to hear from you soon. Take care.
Went to look at 2019 F250 and they offered $8,000 for our trade. Bank said it’s too low. Went to two other Ford dealers just to see what their opinion was. One offered $18,000 and other offered $18,500. Sure glad this didn’t work out.. I LOVE my brand new 2020 F350!!!!
Went to look at 2019 F250 and they offered $8,000 for our trade. Bank said it’s too low. Went to two other Ford dealers just to see what their opinion was. One offered $18,000 and other offered $18,500. Sure glad this didn’t work out.. I LOVE my brand new 2020 F350!!!!
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
My car had a dead battery. I had several appointments scheduled and the Service Manager was able to give me an appointment the day I called. I was beyond grateful.
My car had a dead battery. I had several appointments scheduled and the Service Manager was able to give me an appointment the day I called. I was beyond grateful.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We wanted to upgrade to a 2020 Fusion and Kelly at Advantage Ford found just what we wanted. The car was delivered promptly and all involved with the purchase, financing and delivery were very professional and personable. It was a pleasure to do business with them.
We wanted to upgrade to a 2020 Fusion and Kelly at Advantage Ford found just what we wanted. The car was delivered promptly and all involved with the purchase, financing and delivery were very professional and personable. It was a pleasure to do business with them.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase