Reviews
John Yost did an excellent job with the purchase of my
John Yost did an excellent job with the purchase of my Honda Accord Hybrid. It was a smooth transaction for the sale and the trade in of my vehicle. I recommend him.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Aaron greeted me at my scheduled time.
Aaron greeted me at my scheduled time. He promptly initiated the services I scheduled. Jared diligently followed up with me on the status of my services. He proposed and I agreed with adding a few extra services. When the work was completed, Jared advised me where my vehicle was parked. He further guided me where to pay for the work. Excellent customer service by Aaron and by Jared!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the time I walked into the service area, I was
From the time I walked into the service area, I was treated with exceptional courtesy and respect. My information was taken down, and the dealership made arrangements for me to be transported home. When I returned to pick up my car, all of the services that had been rendered and the costs were explained in detail. The service techs and the cashier were absolutely professional and respectful of your time and expense. I will return for service in the future, and as long as I own this CR-V. I apologize for not taking down all of the names. Both Rich Smiley and Ken Kline assisted me with the service on my car, and they were both fantastic. Kudos to your service team.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciated the attention to detail and super fast
I appreciated the attention to detail and super fast execution! My experience was stellar and I will be back to take care of recall(s) soon.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Once again Rich Smiley and the service team exceeded my
Once again Rich Smiley and the service team exceeded my expectations. I always trust they will take good care of my vehicle. Thank you to Troy Honda.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ken Kline was very nice and he responded all our
Ken Kline was very nice and he responded all our questions and the service was quick
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael Smith was very professional.
Michael Smith was very professional. Worked out a reasonable deal. We had great experience. Very happy
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a brand new Honda CRV from this dealership.
I bought a brand new Honda CRV from this dealership. I was promised free all season mats included in the deal. On the vehicle pickup day, i was told that mats are running back order and i will get them in a week. Its been one month, after so many excuses that we are working on getting them. They finally told that mats can’t be comped. If you commit something, you should honor that.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We have been buying Hondas from this dealership since
We have been buying Hondas from this dealership since 1992. We have gotten all our cars serviced there and have been very pleased and satisfied. We highly recommend them!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I'm a new customer of Troy Honda and brought my car in
I'm a new customer of Troy Honda and brought my car in for its first service. I was impressed by the courteous and professional services managers I met and the service itself was outstanding. I'll bet back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
