Reviews
John is kind, professional and terrific to work with. My car insurance had a nationwide system outage; I could not get insurance coverage on Saturday when purchasing the vehicle. John met me on Sunday so I could take possession of the vehicle. Talk about great service!
John is kind, professional and terrific to work with. My car insurance had a nationwide system outage; I could not get insurance coverage on Saturday when purchasing the vehicle. John met me on Sunday so I could take possession of the vehicle. Talk about great service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I am very pleased and impressed with the service provided at this dealership and especially want to thank Joe Camilleri for his outstanding customer service support I received from him. Highly recommend this dealership!
I am very pleased and impressed with the service provided at this dealership and especially want to thank Joe Camilleri for his outstanding customer service support I received from him. Highly recommend this dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Quick easy transaction. Bill Ladd made the whole ordeal of buying a car simple. Got a great deal on a pre-owned vehicle. I would recommend this Dealership.
Quick easy transaction. Bill Ladd made the whole ordeal of buying a car simple. Got a great deal on a pre-owned vehicle. I would recommend this Dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Aaron, Rich, and Jared all worked together to schedule, to welcome, to service, and to return my CRV. Cashier Crystal reviewed my customer membership with Troy Honda and my regular business there saved me $40 that day. Aaron shared I should plan for new tires before Winter 2026. I will begin to save for that expense. I am very satisfied. Troy Honda was best when I bought my Honda. Troy Honda has been and continues to be the best to service my Honda.
Aaron, Rich, and Jared all worked together to schedule, to welcome, to service, and to return my CRV. Cashier Crystal reviewed my customer membership with Troy Honda and my regular business there saved me $40 that day. Aaron shared I should plan for new tires before Winter 2026. I will begin to save for that expense. I am very satisfied. Troy Honda was best when I bought my Honda. Troy Honda has been and continues to be the best to service my Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bill L and Bill H were fantastic. The experience was seamless. I love my CRV!
Bill L and Bill H were fantastic. The experience was seamless. I love my CRV!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased Honda CRV pre owned car. Mike Nadlicki and Bill Ladd took care of entire process and helped me to take delivery of my car within a week. Very much satisfied with their service.
Purchased Honda CRV pre owned car. Mike Nadlicki and Bill Ladd took care of entire process and helped me to take delivery of my car within a week. Very much satisfied with their service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Joe Camilleri is a great guy who located a car we liked for us in time. Explained everything to us from financial terms to car features very patiently. We will love to go back to him for future business.
Joe Camilleri is a great guy who located a car we liked for us in time. Explained everything to us from financial terms to car features very patiently. We will love to go back to him for future business.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I needed an oil change for my Accord and called for appt. I had the privilege to be assisted by AI program. I was able to get an appt. Aaron checked me in and elected to wait on my vehicle. While waiting we checked our CRV and noticed we needed an oil change for that vehicle also. We were able to get both vehicles in immediately. The wait for both vehicles was within expected time. Aaron service staff was excellent and provided outstanding customer service. At checkout we were able to use rewards program. We have bought all vehicles at Troy Honda and received all services there. We appreciate all the staff who serviced our vehicles. Thank you Troy Honda.
I needed an oil change for my Accord and called for appt. I had the privilege to be assisted by AI program. I was able to get an appt. Aaron checked me in and elected to wait on my vehicle. While waiting we checked our CRV and noticed we needed an oil change for that vehicle also. We were able to get both vehicles in immediately. The wait for both vehicles was within expected time. Aaron service staff was excellent and provided outstanding customer service. At checkout we were able to use rewards program. We have bought all vehicles at Troy Honda and received all services there. We appreciate all the staff who serviced our vehicles. Thank you Troy Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We recently bought a car from Michael (Mike) Smith. He was very friendly and had all the answers to our questions when we came in to buy a new car. We were very happy with the level of service and would use him again when we buy our next Honda!
We recently bought a car from Michael (Mike) Smith. He was very friendly and had all the answers to our questions when we came in to buy a new car. We were very happy with the level of service and would use him again when we buy our next Honda!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Service advisor met me at my car before I turned off the engine and got out of the car. Very thorough with questions at car. Offered service options at his desk and didn't try to up sell anything. Offered options and answered my questions thoroughly. Clean facility, adequate waiting area. Only issue was with internet, login and password would not connect. Not a big deal as when internet was inaccessible I walked to a restaurant abour 1.5 miles away. As soon as I got back from walking car was ready. Timing was good.
Service advisor met me at my car before I turned off the engine and got out of the car. Very thorough with questions at car. Offered service options at his desk and didn't try to up sell anything. Offered options and answered my questions thoroughly. Clean facility, adequate waiting area. Only issue was with internet, login and password would not connect. Not a big deal as when internet was inaccessible I walked to a restaurant abour 1.5 miles away. As soon as I got back from walking car was ready. Timing was good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair