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Troy Honda

(790 reviews)
Visit Troy Honda
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (248) 430-4140 (248) 430-4140
Used (248) 686-2527 (248) 686-2527
Service (248) 430-7848 (248) 430-7848

Inventory

See all 82 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2004.
Troy Honda is the place to find new Honda cars and used cars in the Troy MI area serving Detroit. You can search our new and used car inventory online. Our inventory includes all Honda models including the Accord Civic CR-V CR-Z Element Fit Insight Odyssey Pilot and Ridgeline. Check out our latest new car sales used car specials and more. When you get ready to buy a car Troy Honda wants to help.

Service center

Phone number (248) 430-7848

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(790 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Troy Honda from DealerRater.

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I needed an oil change for my Accord and called for appt. I had the privilege to be assisted by AI program. I was able to get an appt. Aaron checked me in and elected to wait on my vehicle. While waiting we checked our CRV and noticed we needed an oil change for that vehicle also. We were able to get both vehicles in immediately. The wait for both vehicles was within expected time. Aaron service staff was excellent and provided outstanding customer service. At checkout we were able to use rewards program. We have bought all vehicles at Troy Honda and received all services there. We appreciate all the staff who serviced our vehicles. Thank you Troy Honda.

I needed an oil change for my Accord and called for appt. I had the privilege to be assisted by AI program. I was able to get an appt. Aaron checked me in and elected to wait on my vehicle. While waiting we checked our CRV and noticed we needed an oil change for that vehicle also. We were able to get both vehicles in immediately. The wait for both vehicles was within expected time. Aaron service staff was excellent and provided outstanding customer service. At checkout we were able to use rewards program. We have bought all vehicles at Troy Honda and received all services there. We appreciate all the staff who serviced our vehicles. Thank you Troy Honda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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We recently bought a car from Michael (Mike) Smith. He was very friendly and had all the answers to our questions when we came in to buy a new car. We were very happy with the level of service and would use him again when we buy our next Honda!

We recently bought a car from Michael (Mike) Smith. He was very friendly and had all the answers to our questions when we came in to buy a new car. We were very happy with the level of service and would use him again when we buy our next Honda!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service advisor met me at my car before I turned off the engine and got out of the car. Very thorough with questions at car. Offered service options at his desk and didn't try to up sell anything. Offered options and answered my questions thoroughly. Clean facility, adequate waiting area. Only issue was with internet, login and password would not connect. Not a big deal as when internet was inaccessible I walked to a restaurant abour 1.5 miles away. As soon as I got back from walking car was ready. Timing was good.

Service advisor met me at my car before I turned off the engine and got out of the car. Very thorough with questions at car. Offered service options at his desk and didn't try to up sell anything. Offered options and answered my questions thoroughly. Clean facility, adequate waiting area. Only issue was with internet, login and password would not connect. Not a big deal as when internet was inaccessible I walked to a restaurant abour 1.5 miles away. As soon as I got back from walking car was ready. Timing was good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Joe Camilleri has done a wonderful job for us again. It is great to have someone you have confidence and trust in to help get the right vehicle.

Joe Camilleri has done a wonderful job for us again. It is great to have someone you have confidence and trust in to help get the right vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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John Yost is an amazing salesperson. He was very patient and allowed us to test drive various cars and models until we found one that we loved

John Yost is an amazing salesperson. He was very patient and allowed us to test drive various cars and models until we found one that we loved

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our experience with Joe Camilleri at Troy Honda was very customer friendly. I felt we received great information to make our decision.

Our experience with Joe Camilleri at Troy Honda was very customer friendly. I felt we received great information to make our decision.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Please get in touch about not applying assessmnent of vehicle that was over $500 to work done on my ac's evaporator core. Also, please stop dodging my emails and reimburse me for the from windshield you admitttedly broke. Never is too soon to return to you guys.

Please get in touch about not applying assessmnent of vehicle that was over $500 to work done on my ac's evaporator core. Also, please stop dodging my emails and reimburse me for the from windshield you admitttedly broke. Never is too soon to return to you guys.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Rich Smiley is the reason I come to Troy Honda for service. He’s the Best

Rich Smiley is the reason I come to Troy Honda for service. He’s the Best

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service is always completed in a timely, efficient manner without any up charging or pricing issues - the process and costs are straight forward. Explanation of service and knowledge of some staff members is mixed and dependent on the visit.

Service is always completed in a timely, efficient manner without any up charging or pricing issues - the process and costs are straight forward. Explanation of service and knowledge of some staff members is mixed and dependent on the visit.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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I was very happy with Michael Smith, he was extremely helpful. He is honest, straight forward with anything you need.

I was very happy with Michael Smith, he was extremely helpful. He is honest, straight forward with anything you need.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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