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Troy Honda

(763 reviews)
Visit Troy Honda
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (248) 430-4140 (248) 430-4140
Used (248) 686-2527 (248) 686-2527
Service (248) 430-7848 (248) 430-7848

Reviews

(763 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Troy Honda from DealerRater.

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My second vehicle from this dealership.

My second vehicle from this dealership. Had a smooth buying experience with John Yost . Everything was ready on the appointed time , no ‘ad-ons’ pushed on us , quick and easy experience. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am very happy with the service.

I am very happy with the service. As always it was very good and I have been giving my Honda for servicing from last 10 years...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

John went above and beyond to insure all accessories were

John went above and beyond to insure all accessories were included in our order and kept us informed of the progress of the build along the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very responsive to my many inquiries.

Very responsive to my many inquiries. Regularly kept me updated on the progress of the order. Walked me through the features of the vehicle upon delivery. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

Great service,! never had problem to go back twice! Timely too! Have 2 Hondas that I always take there. staff and service are sweet and explain everything well before service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I’ve been going to Troy Honda for maintenance and service

I’ve been going to Troy Honda for maintenance and service of my CRVs and have always been greeted warmly and treated with respect. From the service writers to the porters to the mechanics and the cashiers, everyone has been personable, professional, honest and wonderful to work with. At Troy Honda, I know I’m always going to get the service I expect and pay for. I wouldn’t go anywhere else. My hat’s off to Troy Honda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Actually fixed the issue with my truck so far!

Actually fixed the issue with my truck so far! Got done in a day what took another dealer 2 months!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Fantastic!

The service department at Troy Honda is always kind, professional and helpful, especially Rich Smiley! They get you in and out as quickly as they can with a smile and a car wash!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fantastic!

The service department at Troy Honda is always kind, professional and helpful, especially Rich Smiley! They get you in and out as quickly as they can with a smile and a car wash!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great customer service

I went there one time to look at the Civic model and Tom showed me the car and trims. I was treated very well and decided to go for the car and Tom helped me with the process from the beginning. I'm very happy with the car and with the customer service from Honda Troy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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