Reviews
2012 S550
I bought a 2012 S550 4Matic CPO. I would not recommend you buy a car with them unless the car they presented as CPO has indeed undergone CPO certification and you need to ask them what they have done to CPO the car. They emailed me for a car that is CPOd but has not even been cleaned, much so inspected. We agreed on the price. When I received the car, they is a curb rash on the right bumper. Would not buy a car from them again.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
MB CLA250 4MATIC SOLD BY DREW
Nothing better than having such wonderful car and communicating with such knowledgeable people. I feel comfortable work with Drew and I highly recommend him. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The easiest way to acquire a car!
Outstanding dealer. My seventh Mercedes in ten years!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
MB CLK 350 Sold by Dee
Had a great experience at this dealership. The Manager, Salespeople, and Finance Office are all wonderful. Dee was our salesperson and I highly reccomend her. She's helpful, knowledgeable, and fun to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent car buying experience!
We lost our last 350 GLK to an auto accident a few weeks ago. Found the perfect replacement at Mercedes North Olmsted. Don LaPorte, our sales rep, made the process so easy and smooth it was unbelievable. We have high standards and Don and the dealer, exceeded our expectations. Great communication, knowledge and products from sales to finance! We are very pleased with the purchase and love the car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Took all the pain out of car buying! Excellent!
We lost our last 350 GLK to an auto accident a few weeks ago. Found the perfect replacement at Mercedes North Olmsted. Don LaPorte, our sales rep, made the process so easy and smooth it was unbelievable. We have high standards and Don and the dealer, exceeded our expectations. Great communication, knowledge and products from sales to finance! We are very pleased with the purchase and love the car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Extremely satisfied
I am extremely happy to have made the decision to buy my new car from MERCEDES BENZ in North Olmsted, despite living in Detroit. The dealership was recommended to me by a colleague, who had a similar, great experience with them. My main contact person at MB North Olmsted was Drew Dunleavy, and I have nothing but great things to say about him. He was always very courteous, attentive, and went above and beyond, and was always available, even when I came to pick up my car on his day off! I was extremely impressed by the overall service. The handover also went very smooth, and my brief meeting with the finance manager Justin also went very well. The GM Helder Rosa was also very approachable, and accommodating, and great to deal with. Nothing but great things to say about this dealership. Excellent customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glk 350 2015
Picked up my glk 350 2015. Sals person are also so dedicated and work things out till the end to help you as soon as they can. Work very fast. Done my paper work only 1 days and half :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks to Alex
I got my first Mercedes here. My dealer, Alex, is very kind and patient to explain all the details of the vehicle to me. I'm so glad to have the 2010 Mercedes-Benz E350, and I would definite go there again for the next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing buying experience with Dee Wolfe
I've just got my first car. So exciting. Dee is such a warm and caring lady. It's really an amazing experience. Thanks a lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
