Reviews
Never Thought l’d be Driving a Kia
I have been driving BMW’s for 10 years now and saw the commercial on tv advertising for the Kia Telluride. I thought it was pretty sharp looking so I went online and checked it out. Nothing but very good reviews, lots of car for the money. So I decided to call my local Kia dealership In North Olmsted and met Brian, one of the salesmen there. Brian explained the different models and what accessories were available on each. We went for a test drive and that was the no-brainer for me. Great handling and pick-up for a vehicle that size. Kia gave me a good deal on my trade in as well. The next day when I picked my Telluride up, Brian spent a couple hours explaining how to set up the many, many options the Telluride has. I would highly recommend this dealership to my wife when she decides to buy her next car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everybody is very helpful here! They did not try to force...
Everybody is very helpful here! They did not try to force me to but something i did not want and listened to what i was looking for in a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Traded in my old car in for a new car
The sales rep Josh was really helpful. He even set up my Bluetooth for me. Josh was very friendly. Was able to ask questions online before coming in which was helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Happy Customer
I’m super happy with my new Kia! I have never owned/leased an SUV before and as soon as I drove the 2020 Sportage, I loved it! My current Optima EX had quickly drifted to the back of my mind! My salesman Brian answered my thousand questions without a hitch! He was patient and understood my needs! In fact all of the staff was awesome! Thanks Kia-here’s to another 3 years!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Josh was awesome to work with and very helpful. Would...
Josh was awesome to work with and very helpful. Would definitely recommend him to others. Didn't make us feel pressured and was very patient which was appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership was great front beginning to end. Jon was...
Dealership was great front beginning to end. Jon was great! Did not pressure and was super understanding with my kids being present. Everything was very clean
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jon was awesome! He was patient with me and really worked...
Jon was awesome! He was patient with me and really worked hard to find just the right car for me. I was a tough customer with specific criteria.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Got me an awesome vehicle with my circumstances and when...
Got me an awesome vehicle with my circumstances and when it needed service. I was helped with no questions asked.. awesome group of people. Will most definitely buy another vehicle from here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Accommodating
My experience was very pleasant at Hallen. Sales and Finance were very accommodating and I would recommend this dealership for anyone looking to lease or buy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Experience
Thank you to Lori Light and Mike Mills for making my car buying experience awesome. Lori was my first point of contact online, she was courteous and professional. Mike was a great salesman. He listened to my needs and concerns and was able to get me just what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
