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Halleen Kia

(9,729 reviews)
Visit Halleen Kia
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 249-7029 (440) 249-7029
Used (440) 249-7368 (440) 249-7368
Service (440) 249-6360 (440) 249-6360

Reviews

(9,729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Halleen Kia from DealerRater.

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My first new car in 13 years

Everyone at the dealership that I met was very friendly without being overbearing. My salesperson was not pushy and answered all my questions. It was refreshing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ford for Kia

Great dealership helped get my sister/gma out of her car cause my gma couldn't drive anymore and Ford was giving us a hassle about getting rid of it Halleen Kia was able to swing it so that we could get rid of the car pay it off

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very friendly informative and helpful

Our sales representatives Molly was very helpful and friendly she informed us on all cars we were interested in and very helpful I would highly recommend halleen kia everyone is very friendly and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Getting out of a lease

When you aren't sure what to do ask God. I inherited my grandma lease after she decided she was not going to driving anymore . I had a hard time with the dealership that car was leased with to switch the names over. I was just going to "bit the bullet" and ride it out until it ended and turn it and get my self a new car. Well, hearing the radio ads that they will buy your lease. Wasn't sure if it was true or not. Natalyya, Don, Matt and Lori made it possible for me to get out of the lease and get me in to my new car. They listed to my situation, got me in the car that I wanted and worked in to my price raged.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Molly Baron & Halleen Kia compliment each other!

Molly's review: October 2, 2019:  Molly at Halleen Kia in North Olmsted is the absolute bomb!! Talk about getting the job done and getting it right the first time!!! I just can't say enough about her professionalism and accuracy while selling me a new car. She was definately a sales person who represented not only her positive and thorough knowledge of the 2020 Kia Soul S and X Lines, she left ALL my questions answered. What really and most importantly impressed me about Molly is how hard she worked on my behalf (going back and forth to get me approved...she must've done that AT LEAST have a dozen times) to get me the deal that I was comfortable with by the sales price and monthly payments that my limited income could afford. To be fair, there was a small hitch-in-my get along such as I was told that Kia no longer puts a spare tire in their vehicles and replaced them with a tire inflation kit, but when I looked at this particular model, there WAS a spare in it. When I called it to her attention, her positive attitude informed me that I get to keep it even though I signed a statement which read that their vehicles do not come with a spare yet if I wanted one, it would cost $298 more. (This is one of Kia's new policies since they don't want their customers changing the tire on the side of the road due to the many deaths that have occurred in recent years to people getting hit by passing cars.) When I called it to Molly Baron's attention that there was a factory-installed spare, she said I get to keep it; that they were not going to take it out and replace it with a tire inflation kit...much to my joy! Molly's positive attitude, non-pushy and thorough knowledge of all the vehicles on Halleen Kia's lot in North Olmsted was the best I ever had the greatest pleasure of working with The whole experience was superb. When I first met her, I told her what I wanted, how much interest I'd be willing to pay, and what I felt comfortable with on my payments each month. Instead of pushing me to look at the vehicles on the lot, she gently and thoroughly explained how Halleen sells new vehicles, sells the "Certified, pre-owned", vehicles and expressed her extentive knowledge on how leasing a vehicle works. . Now that's an honest-to-goodness positive and completely knowledgeable person to make a sale in a way I though I'd never, EVER, have the opportunity to deal with a car salesperson such as Molly. Being almost 60 yrs old, I've had my share of cars sold to me over the years and most turned out to be a major pain in the neck or simply a 'bum-wrap.' If you get a chance to test drive one of Kia's new Souls, Sportages, Molly's your gal and will work hard to get you your hearts desires. If she can do it for me...a single parent on a permanent disability status, she surely can do the same for you. Check her out! She is the bomb at getting us folks what they're comfortable with! Due to her expert knowledge and excellent listening skills I am now the proud new owner of 2020 Kia Soul S that is roomy, has a totally smooth ride with so many safety features that auto insurance companies give good rates due to those features. Thank you Miss Molly. I know I'll be coming back in a few months to just tostop by to say hello! Keep up the good work! Especially being up front, honest, consice, and knowing your job well. Halleen Kia is fortunate to have you on their team!!! It's been a true pleasure doing business with you both!! Best experience I ever had! Terri L. from Brook Park

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

OUTSTANDING First Kia Purchase!

This was my first KIA purchase and I am thankful for the opportunity to purchase from this dealership. When I called the dealership to inquire about Telluride availability, Lori fielded my call and was polite and verified availability of what I was looking for before I made the trip to the dealership. When I arrived, I was met with a smile from Gary, who was friendly, knowledgable, and quick to produce results in working on my purchase of a new Telluride. He made the process smooth and was well versed in the UVO services as well as the CarPlay functions on my new car. He made sure that I left with my new car looking beautiful and with all questions answered. Steve was also friendly, personable, and patient in explaining the various options available to get the best service from the dealership and in taking care of my new Kia. Completing the paperwork and getting me on my way quickly and with a smile. I would definitely recommend Halleen Kia of North Olmsted and look forward to working with this team of professionals again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a new car

Natalyya was absolutely wonderful and extremely helpful!!!! She picked out the perfect car for me. Natalyya was sweet and did not not miss a thing. I would recommend her to anyone I know looking to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Made our car buying experience enjoyable.

We came to your dealership because of the great deal you offered on the TV commercials. of The sale was made because of the deal put together by our salesman Arnaldo Rivera and his manager, sorry don't know his name but gave us a great deal. Arnaldo has many years experience and it showed. We were never pressured and he was very patient with our many questions. He went over the many new features on the car until we were comfortable with them. Everyone we encountered acted professionally. We have already expressed to our friends and family to remember your dealership when shopping for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Loving my 4th Kia

This is my 4th Kia. The salesman I purchased my first 3 Kias from left the dealership, I saw Molly had excellent reviews and decided to contact her. Boy am I glad I did! Molly was the perfect salesman for me. She understood my needs and my budget. I never felt pressured to purchase a vehicle I could not afford. Before leaving the dealership, Molly made sure I completely understood all the new features on the Kia Sportage. I have no doubt I will be seeing her when it is time to lease my 5th Kia! Also a big thank you to Steve in Finance. He always makes the process go quickly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

EXCELLANT TRANSACTION

I would recommend Halleen Kia to everyone. Mike Seale was fantastic, he made my buying experience wonderful. He did everything he could to make sure I got the vehicle I wanted at the price I wanted. Excellent sales associate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.