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Halleen Kia

(9,729 reviews)
Visit Halleen Kia
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 249-7029 (440) 249-7029
Used (440) 249-7368 (440) 249-7368
Service (440) 249-6360 (440) 249-6360

Reviews

(9,729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Halleen Kia from DealerRater.

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Awesome, comfortable,easy experience

Appreciated how my dealer "pops" worked with me to get the best deal. He was great:) I'm so happy with my new car:) The car buying process intimidated me going in but, everyone made it quick and painless. Brad is our family go to dealer. Thanks Brad:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic Customer Service From Beginning To End

This is my second Kia Soul, I went back to the North Olmsted dealership because my first experience was so great. This time was even better, Jim was very personable and knowledgeable . He answered all my questions somehow knew red was the color for me! The paperwork can normally be a grueling aspect of car buying but Matt made sure I was on my way extremely quickly and at no point did I feel pressured. When the purchase was final Jim even offered to help move my belongings from my trade in to the new car and set up my phone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jim M

Jim was amazing the second I walked in the door. This was my first time in a dealership and he made me comfortable and the whole process was smooth. He walked me through everything and made sure I was ok with everything. I highly recommend Kia of North Olmsted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

BEST experience buying a car

Jimmy is very nice and accommodating. He goes over and above. He knows my husband and I hate waiting around, so he emailed me the credit form and we emailed back and forth, and when we got to the dealership, everything was almost ready. He worked with financing to make it work for us. The finance managers are also terrific. We've been doing business with this dealership since 2012, always a good experience. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Customer Service

Michael was very patient in helping me find the car the met all of my needs. I had walked in with a certain car in mind and when that did not work out as I wanted it to, Michael was very good at presenting alternate options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Customer Service!!!!

We had excellent service buying our new Soul it was wonderful from the moment I walked in and worked with Michael Seale he was just awesome and we worked together and found the perfect car for us!! Matt in finance was equally awesome and we were able to get the perfect coverage for our new car and the payment was great!! Overall it was the best car buying experience I’ve ever had everything went smoothly and efficient and we are so totally thankful for that!! Thank you everyone we are thrilled with the car and the service and your dealership runs like a well oiled machine and you can tell you take pride in that!! Thanks for helping me surprise my husband for his new car it was perfect!! He loves his new blue Soul 💙

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Car Purchase

Process went quickly. Mike stayed late to work with me. Picked up my vehicle the next day and called a month or so later to check on me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Highly Satisfied

Charles was great! He understood my situation and helped me get in and out! Great customer service would highly recommend someone to come and shop with him !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New cars

Best sales experience we’ve ever had ! Kiyyah was very patient with us and made sure to answer all our questions. Would definitely recommend her to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great!

Great customer service! The gentleman that helped me out was amazing. He helped me pick a car that was great for me and within the budget I had. He was very informative and polite throughout the whole process. Great salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.