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Halleen Kia

(9,729 reviews)
Visit Halleen Kia
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 249-7029 (440) 249-7029
Used (440) 249-7368 (440) 249-7368
Service (440) 249-6360 (440) 249-6360

Reviews

(9,729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Halleen Kia from DealerRater.

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My experience here at Kia was a great one.

Charles was great and worked hard to get me what I needed. My credit situation wasn’t the greatest and he still got me into a brand new car!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Leased 2019 Soul

This is our 2nd time we have leased a car from this dealership and each time we had a good experience! Our sales person, Michael Seale Jr., did an excellent job helping us find the right car and taking us through the process. We love our new Kia Soul!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wouldn't go anywhere else!

This is the 11th car one of our family members has purchased from Halleen. Some new, some pre-owned, some leased, some purchase, one not a Kia, but all transactions were friendly, supportive, offered many options for purchase, trade, lease, etc.. We've referred at least three other folks there, who have had similar experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful!

Martial did a great job making sure I found the perfect car and was so helpful during the whole process! He was informative, insightful, and helpful all around. I am so happy with my new Kia Sportage and would highly recommend this dealership and Martial

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

First time leasing

Jim McConville helped us find the perfect vehicle that was in our budget, he was very friendly and took his time helping us find exactly what we have been looking for. Jim didn't pressure us as alot of other car salesman have. He also made sure we understood everything through the process of leasing our first new used card.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service!

This is the second time I have been here in 6 months- first for my car and now for one for my son. I have dealt with Elizabeth Mansfield on both occasions and she is wonderful! So personable and always looking to get me the best deal!! I would recommend her and Halleen Kia to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My car buying experience

It was the best experience I have ever had with buying a new car, Jim the salesperson was very polite, he listened to what I wanted and he explained everything to me so that I understood everything he was saying,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased 2017 Sportage

Purchased a 2017 Sportage. Process went well. Stopped at many dealerships. Gary did a excellent job at helping us find the right car. Finance went well. Overall easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

You Won’t Be Disappointed

Having purchased four cars at four different dealerships in the last six years, I can confidently say that my experience with Halleen Kia of North Olmsted was the best of all. When my car was declared a total loss after an accident, I began shopping around for used vehicles because I knew a new car would be well out of my range. A friend of mine gave me Michael Mills’ information and told me to start there. Much to my own surprise, I drove off the lot with a beautiful brand new Kia Optima! Michael made that possible. From start to finish, he was right there to ensure the car buying process went as smooth as it could. He answered all of my questions directly and honestly, and made sure that I was comfortable during the few hours I spent in the showroom. Purchasing a car because you have to is unsettling, but the experience I had blew me away. This was the first time I felt completely at ease working with a car salesperson. That alone is enough for me to consider myself a lifelong customer of Michael Mills at Halleen Kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Comfortable and fairly easy

This is my second time purchasing a car from this dealer, and I would keep going back for my next purchase in the future. They are helpful, friendly, and accommodating. I only wish they would have told me how to start my car (push start, haha, I felt silly trying to figure that one out)

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.