Reviews
My experience here at Kia was a great one.
Charles was great and worked hard to get me what I needed. My credit situation wasn’t the greatest and he still got me into a brand new car!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Leased 2019 Soul
This is our 2nd time we have leased a car from this dealership and each time we had a good experience! Our sales person, Michael Seale Jr., did an excellent job helping us find the right car and taking us through the process. We love our new Kia Soul!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wouldn't go anywhere else!
This is the 11th car one of our family members has purchased from Halleen. Some new, some pre-owned, some leased, some purchase, one not a Kia, but all transactions were friendly, supportive, offered many options for purchase, trade, lease, etc.. We've referred at least three other folks there, who have had similar experiences.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful!
Martial did a great job making sure I found the perfect car and was so helpful during the whole process! He was informative, insightful, and helpful all around. I am so happy with my new Kia Sportage and would highly recommend this dealership and Martial
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First time leasing
Jim McConville helped us find the perfect vehicle that was in our budget, he was very friendly and took his time helping us find exactly what we have been looking for. Jim didn't pressure us as alot of other car salesman have. He also made sure we understood everything through the process of leasing our first new used card.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service!
This is the second time I have been here in 6 months- first for my car and now for one for my son. I have dealt with Elizabeth Mansfield on both occasions and she is wonderful! So personable and always looking to get me the best deal!! I would recommend her and Halleen Kia to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My car buying experience
It was the best experience I have ever had with buying a new car, Jim the salesperson was very polite, he listened to what I wanted and he explained everything to me so that I understood everything he was saying,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased 2017 Sportage
Purchased a 2017 Sportage. Process went well. Stopped at many dealerships. Gary did a excellent job at helping us find the right car. Finance went well. Overall easy process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You Won’t Be Disappointed
Having purchased four cars at four different dealerships in the last six years, I can confidently say that my experience with Halleen Kia of North Olmsted was the best of all. When my car was declared a total loss after an accident, I began shopping around for used vehicles because I knew a new car would be well out of my range. A friend of mine gave me Michael Mills’ information and told me to start there. Much to my own surprise, I drove off the lot with a beautiful brand new Kia Optima! Michael made that possible. From start to finish, he was right there to ensure the car buying process went as smooth as it could. He answered all of my questions directly and honestly, and made sure that I was comfortable during the few hours I spent in the showroom. Purchasing a car because you have to is unsettling, but the experience I had blew me away. This was the first time I felt completely at ease working with a car salesperson. That alone is enough for me to consider myself a lifelong customer of Michael Mills at Halleen Kia!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Comfortable and fairly easy
This is my second time purchasing a car from this dealer, and I would keep going back for my next purchase in the future. They are helpful, friendly, and accommodating. I only wish they would have told me how to start my car (push start, haha, I felt silly trying to figure that one out)
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
