Reviews
Quick and Painless
Purchasing a car from Halleen Kia made 12 years since I purchased my last vehicle worth waiting for. Thank you again for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy & Satisfying
Gregg Zolnai met me at the door, asked what I needed, went to his desk, we worked out what I wanted/needed, gave me choices, then test drive, then came the only bad thing ALL THAT PAPERWORK. Good experience, mostly painless, and it went quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
The staff were friendly and the service was fast. Excellent service. Was easy to make an appointment online. Answered all of our questions and communication was good
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A great experience!
I owe this vehicle selection and purchase to Jim McConville, It was very clear Jim has alot of experience along with honesty, kindness, and consideration. He's very up front and looks his customers right in the eye. I like that! I would choose no other dealership because of Jim. I would choose no other sales person because of Jim. You have the best with Jim!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding Customer Service, Professionalism, and Integrity
Second car purchase from Halleen Kia! With such great service, my husband and I look forward to being customers for life here at Halleen Kia! A+ rating for Charles Scott in customer service and professionalism. On one occasion, he had to dig out the Sedona of my choice under 2 feet of snow. No snowstorm could stop him. Always pleasant to be with. Charles looks out for his customer - he even had my Sedona detailed twice to make sure it was spotless. After the sale, Charles went above and beyond to help my husband and I set up the electronics in the Sedona and made sure we understood all the features! We were very impressed with Charles Scott. Manager Don Bazzo ensured the entire experience was enjoyable. He's very knowledgeable and always available to answer any question. Don explained different tricks, bait and switches in advertisements used by other dealerships that would never be allowed at Halleen Kia. If you want honest pricing - Halleen Kia is the place for you. Don really cares about his customers. Contracts are painless with Steve Stein. Very personable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Looking for a new car
I had a great experience at this kia dealership. I went in looking for a new,leased car and came out with a wonderful deal and peace of mind. One of the best car dealerships I’ve went to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
kia forte 2019 lease-first time!
My rep Vadym Poliuk was very helpful with finding a car for my needs. I was in between buying or leasing. I felt leasing best fit me The process was very smooth and quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The charge me so much!!!
I sigh for a car, I took it back,next day begging em not to do the deal. They put me in other car, engine light on, I return it, I begged em again to take the deal back. I ddn thave no choice but pick the one that was more then in. My budget. I'm so upset.. I got ripped offffff The car is worth $19,000 & they charge me $24,000
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Return customer
I’m from mentor and this is the second time I’ve driven to north Olmsted to purchase a car I will continue to go here because the people and the service are top notch!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Charles Scott could not have been more helpful.
I went into the dealership that morning needing a car immediately and that is when I met Charles. He is a very friendly, polite young man and when I explained my situation to him he did everything he could to help me acquire a vehicle. And Steve the finance gentleman was also a great help to me. they both were wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
