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Ingersoll Auto of Danbury

(855 reviews)
Visit Ingersoll Auto of Danbury
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–7:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–6:00pm 8:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (203) 364-5378 (203) 364-5378
Used (203) 364-5375 (203) 364-5375
Service (203) 364-5504 (203) 364-5504

Reviews

(855 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ingersoll Auto of Danbury from DealerRater.

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Very patient sales staff and professional.

Very patient sales staff and professional. Responsive to all inquiries (texts) in the sales process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Odd vibe

We recently moved to CT, we love looking at new and used cars. What’s odd is, we’ve been here about 3 times in the last 6 months looking around. On lower lot; all the way to the showroom windows, not one person has greeted us, smiled, ask if we need any help, nothing. We even looked at two guys inside looking right at us just sitting there. Def an odd vibe, I thought the people working there wanted to make money, maybe they have enough sales remotely.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Craig It is distressing to learn that you have visited our facility multiple times without once being greeted, and we humbly apologize. This is completely out of character for our organization and we sincerely thank you for alerting us. This issue has been brought to the attention of our entire sales team in hopes that no guest will ever go unrecognized in the future. If you wish, please feel free to contact me at 203-730-5766; I will be glad to meet with you to discuss your vehicle needs. – Tom Oliva, Sales Manager

Never feel oversold and everyone is very friendly and

Never feel oversold and everyone is very friendly and professional. Scheduling is also a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Leo (Sales) and Rich (finance) as well as the Sales

Leo (Sales) and Rich (finance) as well as the Sales Manager and the rest of the team were outstanding. Very hard to find a store this good. Extremely professional and transparent. 10/10 would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had issue with car just shutting down, Malfunction

Had issue with car just shutting down, Malfunction indicator lamp was on steady. It took them awhile to diagnose issue but car has been fine since replacing parts. Had to leave car overnight but they make it so convenient with their shuttle service. All the employees are very friendly-would definitely come back for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly courteous staff…my oil change was done quickly

Friendly courteous staff…my oil change was done quickly and without any issues. The waiting room/lounge was clean and well stocked with coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Clean job changing oil.

Clean job changing oil. No oil on my garage floor. Left valve cap off one tire but I have extra caps here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great sales personnel.

Great sales personnel. The service writers also great. White truck greasy handprints Not happy about

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Matt Almeida is an awesome sales man.

Matt Almeida is an awesome sales man. Will go out if his way to satisfy you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Didn’t have to wait long. Very professional. I would like to see a lower price for tire rotation and oil change. But otherwise excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.