Reviews
Very patient sales staff and professional.
Very patient sales staff and professional. Responsive to all inquiries (texts) in the sales process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Odd vibe
We recently moved to CT, we love looking at new and used cars. What’s odd is, we’ve been here about 3 times in the last 6 months looking around. On lower lot; all the way to the showroom windows, not one person has greeted us, smiled, ask if we need any help, nothing. We even looked at two guys inside looking right at us just sitting there. Def an odd vibe, I thought the people working there wanted to make money, maybe they have enough sales remotely.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Craig It is distressing to learn that you have visited our facility multiple times without once being greeted, and we humbly apologize. This is completely out of character for our organization and we sincerely thank you for alerting us. This issue has been brought to the attention of our entire sales team in hopes that no guest will ever go unrecognized in the future. If you wish, please feel free to contact me at 203-730-5766; I will be glad to meet with you to discuss your vehicle needs. – Tom Oliva, Sales Manager
Never feel oversold and everyone is very friendly and
Never feel oversold and everyone is very friendly and professional. Scheduling is also a breeze.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Leo (Sales) and Rich (finance) as well as the Sales
Leo (Sales) and Rich (finance) as well as the Sales Manager and the rest of the team were outstanding. Very hard to find a store this good. Extremely professional and transparent. 10/10 would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had issue with car just shutting down, Malfunction
Had issue with car just shutting down, Malfunction indicator lamp was on steady. It took them awhile to diagnose issue but car has been fine since replacing parts. Had to leave car overnight but they make it so convenient with their shuttle service. All the employees are very friendly-would definitely come back for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly courteous staff…my oil change was done quickly
Friendly courteous staff…my oil change was done quickly and without any issues. The waiting room/lounge was clean and well stocked with coffee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clean job changing oil.
Clean job changing oil. No oil on my garage floor. Left valve cap off one tire but I have extra caps here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great sales personnel.
Great sales personnel. The service writers also great. White truck greasy handprints Not happy about
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Matt Almeida is an awesome sales man.
Matt Almeida is an awesome sales man. Will go out if his way to satisfy you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service.
Excellent service. Didn’t have to wait long. Very professional. I would like to see a lower price for tire rotation and oil change. But otherwise excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair