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Gene Steffy Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (167 reviews)
Sales hours: 8:00am to 4:30pm
Service hours: 7:30am to 1:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–4:30pm 7:30am–1:00pm
Sunday Closed Closed

About our dealership

On behalf of our entire staff Welcome to Gene Steffy Ford! It is our goal to make each and every customer happy. We invite you to experience our friendly and courteous staff. Stop in at the dealership that you can count on!
Experience the Gene Steffy Difference

Service center

Phone number (402) 835-4384

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–1:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gene Steffy Ford from DealerRater.

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Staff were accommodating and stayed after hours.

Staff were accommodating and stayed after hours. Staff were friendly and helpful. Staff quickly followed up on a question I had after the purchase.

Staff were accommodating and stayed after hours.

Staff were accommodating and stayed after hours. Staff were friendly and helpful. Staff quickly followed up on a question I had after the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Gene Steffy Ford service on Mach-E CR1

It all went well. I had to pay for the tire rotation on the 20,000 mile service.

Gene Steffy Ford service on Mach-E CR1

It all went well. I had to pay for the tire rotation on the 20,000 mile service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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2014 F-150 FX4

Great experience with all the staff, they are friendly and courteous and will work with your to ensure that you find the right vehicle for you at the right price.

2014 F-150 FX4

Great experience with all the staff, they are friendly and courteous and will work with your to ensure that you find the right vehicle for you at the right price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Travis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

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Service

These guys are professional and courteous And just excellent mechanics John P is the best

Service

These guys are professional and courteous And just excellent mechanics John P is the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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It was a slow day and so our experience was good.

It was a slow day and so our experience was good. They had the car we wanted and the buying process went smoothly

It was a slow day and so our experience was good.

It was a slow day and so our experience was good. They had the car we wanted and the buying process went smoothly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Patricia was very helpful in securing this deal and then

Patricia was very helpful in securing this deal and then spent a lot of time explaining the features of the car.

Patricia was very helpful in securing this deal and then

Patricia was very helpful in securing this deal and then spent a lot of time explaining the features of the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Patricia was over the top helpful in her assistance in

Patricia was over the top helpful in her assistance in this purchase and then spent a lot of time explained the features of the automobile.

Patricia was over the top helpful in her assistance in

Patricia was over the top helpful in her assistance in this purchase and then spent a lot of time explained the features of the automobile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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F360SD diesel

Ariel, my mechanic a fantastic job servicing my F350 super duty diesel. Everything was double checked and perfectly in line. The vehicle was washed and returned to me. Excellent service thank you Ariel you did a fantastic job?!

F360SD diesel

Ariel, my mechanic a fantastic job servicing my F350 super duty diesel. Everything was double checked and perfectly in line. The vehicle was washed and returned to me. Excellent service thank you Ariel you did a fantastic job?!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Michael, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Te dealer never responded to my email I sent to contact

Te dealer never responded to my email I sent to contact him. The car is certainly a nice one but when the dealer can’t respond back then the car is no good because it’ll never be sold.

Te dealer never responded to my email I sent to contact

Te dealer never responded to my email I sent to contact him. The car is certainly a nice one but when the dealer can’t respond back then the car is no good because it’ll never be sold.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Fantastic people to work with.

Fantastic people to work with. All employees where very accommodating and knowledgeable. I feel I was treated fairly with the value of both my trade and new purchase. Great job Gene Steffy of Columbus!

Fantastic people to work with.

Fantastic people to work with. All employees where very accommodating and knowledgeable. I feel I was treated fairly with the value of both my trade and new purchase. Great job Gene Steffy of Columbus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 167 reviews