Skip to main content

Gene Steffy Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (167 reviews)
Visit Gene Steffy Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–4:30pm 7:30am–1:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gene Steffy Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Satisfied customer

I bought my 2016 Ford Edge in 2020 at Gene Steffy Ford, Columbus, NE. The salesperson was attentive to what I was looking for and found me the vehicle I was looking for. He and the office staff made the buying process easy. I have been in a few times since purchasing the car for regular service jobs. I have always been happy with service I have received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Ann, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Have a great day!

Great service with great communication and the service...

Great service with great communication and the service was completed quickly. The service included a wash of the vehicle which is appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love the staff at Gene Steffey’s! Always walk away...

Love the staff at Gene Steffey’s! Always walk away knowing that I am getting great service on my vehicle . Columbus is so lucky to have this dealership. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I drove right in and my car was serviced nearly...

I drove right in and my car was serviced nearly immediately. The technician invited me into the shop to look at the condition of my tires and was engaging as we talked. The service advisor checked on the status and pricing of new tires AND gave me a discount on the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They made it easy , no haggling no bs just direct and to...

They made it easy , no haggling no bs just direct and to the point and very nice and helpful. Will definitely be buying my next vehicle there again . 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ford car

oil change fast. checked everything, let me know all good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Gene Steffy Ford, Columbus, Nebraska

Nice clean very new dealership. Low pressure sales department. Friendly and easy to get to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Daniel, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Replace wheels

Great!! Wheels had chrome clad peeling Ford gave me new wheels.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

F-150 Owner

Prompt service. Routinely return to the dealership for service work and have never had an issue with the work performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Buying from Steefy Ford

Salesman Jeff Dubas was great. Sales Manager was easy to work with Buying process was easy Was confused as to why an employee sat at reception desk playing on his cell phone while we discussed getting decals in the window to drive home. Never introduced of spoke to us We are all wearing face mask this man on his phone was not?

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No