Gene Steffy Ford

This was honestly the poorest vehicle purchasing experience I’ve ever had. I wrote a check for the full amount of a 2017 F-250 and still don’t have the truck a week later due to repairs they did not disclose while dealing. First I was told by sales to come pick up the truck so I drove the 2.5 hours there only to find out the truck needed a seatbelt sensor and was not ready and the tracking numbers for shipping this part have magically “got lost”. While dealing on price over the phone I was told the truck was “clean clean” with only 1 minor accident on the rear fender and “fixed by insurance”. I show up to a truck with 20 hail dents on the hood, hood doesn’t latch correctly, the damage on the rear fender was fixed with touch up paint not by insurance, and a huge gash on the rear wheel that looks like a giant hangnail. I’ve been given the run-around for a week on a truck that I paid for in full! And my check was deposited promptly the next day. They refuse to admit or fix their mistake while I sit here with no vehicle. They are unwilling to make the situation right and actually try to make it seem like I’m the one being unreasonable. Poor sales, poor management, truly been a disappointing experience.

Staff were accommodating and stayed after hours. Staff were friendly and helpful. Staff quickly followed up on a question I had after the purchase.

It all went well. I had to pay for the tire rotation on the 20,000 mile service.

Great experience with all the staff, they are friendly and courteous and will work with your to ensure that you find the right vehicle for you at the right price.

These guys are professional and courteous And just excellent mechanics John P is the best

It was a slow day and so our experience was good. They had the car we wanted and the buying process went smoothly

Patricia was very helpful in securing this deal and then spent a lot of time explaining the features of the car.

Patricia was over the top helpful in her assistance in this purchase and then spent a lot of time explained the features of the automobile.

Ariel, my mechanic a fantastic job servicing my F350 super duty diesel. Everything was double checked and perfectly in line. The vehicle was washed and returned to me. Excellent service thank you Ariel you did a fantastic job?!

Te dealer never responded to my email I sent to contact him. The car is certainly a nice one but when the dealer can’t respond back then the car is no good because it’ll never be sold.