Mathews Ford Lincoln

Jason Poirier helped my son purchase his first vehicle and I can’t say enough how great of an experience we had. He listened to my son’s needs, got him a reasonable payment, and made sure to explain each step of the process. I highly recommend Jason to anyone in need of a new/pre-owned vehicle.

We purchased a new Ford Edge 2024 with a trade in. There was no hard sell and we were happy with the full trade in value of our vehicles. Jason, Rob, and Bob, and the rest of the sales staff are very honest and forthright. This is our second vehicle purchase from this dealership. The service division is also very professional as well. All our vehicles have been serviced by this serviced by them as well.

Have been buying and leasing vehicles from Mathew?s for around 25-30 years and have never had any complaints about sales, service, and staff. I would highly recommend Mathew?s ford as your ford dealer.

My recent purchase of a new 2024 Ford Maverick from Mathews Ford in Sandusky, Ohio went flawlessly! Just fantastic people to deal with.

Both Tom Ripley and Donna Hast were very nice and extremely helpful in ordering our new 2024 Escape.

We wouldn't go any where but Mathews Ford! Always a great experience Sales or Service!

We took our car in for a factory recall and then they told us our battery tested low. The battery was less than 2 years old and had a 3 year warranty so my husband ask specifically if it was under warranty and we were told yes and it would be replaced free. Came back a week later 20 mile 1 way trip and was told that 'I made a mistake it is not under warranty' ..... If you are going to make a mistake and you have a customer make a 40mile round trip then you should eat the cost and replace the battery for free! We were also told the rear brakes were 0% - we asked the cost to correct the brakes and they gave an estimate of $500, we got another estimate and it was $250.

The staff in the Service area are ALWAYS nice, quick and helpful. Nice on the phone, nice in person.

They always go above and beyond in both the Service and Parts departments. Everyone has great knowledge and ability to perform the task at hand .

Went in for an oil change and tire rotation. I have a bad tire tire so it is marked. When they said my car was done I noticed the bad tire was still in the same spot so I asked them about it. They did end up rotating the tires after telling me the lug nuts were swollen and that was the reason they didn't rotate them. Why didn't anyone tell me that before claiming they serviced my car properply? They didn't think I would notice!