Read reviews that mention:
Wait time is way too long (1-2 hours) for a Quick Lube service center. They either need to take appointments or expand the facility.
Hello Norman, we strive to provide great service to all our customers so we appreciate your feedback. Please don't hesitate to give us a call if you'd... like to discuss your concerns in further detail. Your satisfaction is very important to us, and we hope to be of assistance in the future. Take care.
Everything went very well during my purchase. I have worked with Donna Hast on another purchase and she is very patient and knowledgeable about the cars... I have purchased.
Phyllis, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than ha...ppy to assist you! Safe travels!
Great dealership! Have been going there for years.
Donna, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or quest...ions, we will be more than happy to assist you! Safe travels!
Horrible customer service from the service dept!!! Picked up my car and was told when I asked where my car was To BEEP THE HORN-YOU?LL FIND IT?!?! When... they knew I was in my way to pick up my car! Horrible horrible service!!!
Hello Lisa, customer service is one of our top priorities so we are disappointed to hear you did not receive the quality experience you deserve. If yo...u are willing to give us another chance, please contact us at (419) 626-4721 and we will do our best to turn your experience around. Thank you, and take care.
Quick and friendly, nice waiting room, good service.
very nice and pleasant experience and I appreciate the sales people.
Frederick, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so... happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Customer service could use some work. I don't like being lied too. Do you really inspect your used cars before reselling them?
Hello Cynthia, thank you for taking the time to share your feedback. Earning your trust is very important to us, and we would like the opportunity to... speak with you further to find out how we can better assist you moving forward. Please contact us at (419) 626-4721 so that we may discuss your concerns in greater detail. We hope to hear from you soon.
The people at Mathews Ford were excellent to work with. I have a great F 250 that?s a joy to drive.
Robert, our Staff works hard to go the extra-mile for our valued guests! Thank you so much for your business and we look forward to your next visit! S...afe travels!
We had a great experience here they worked with us on our trade in to give us what we wanted
Hello Romana, we're happy to hear you had a great experience with us. Congratulations on your new car! We appreciate your business and hope to see you... again soon. Safe travels!
Justin and Angie where very helpful throughout the whole process, I couldn?t thank them enough
Tori, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. As one of our valued customers, we want to... sincerely thank you for your business and we hope to see you here again down the road!