AutoNation Ford Westlake

The only thing I was disappointed in was that they are supposed to wash the car after they work on it. Mine was not.

Service Recall on company vehicle - GE Fleet Jason was very helpful

Quick and easy check in and pick up. Always get calls about updates and work is done in a timely manner.

No complaints at all. Everyone was courteous. Service was wonderful. They got the job done quickly.

We have been loyal customers of this dealership since 1984. During that time we have had only two sales persons. During that time, one had retired and the other moved out of state. Sales and service is what keeps customers coming back. This was our first experience working with “Hans” Wimmer. We figured it would be a challenge because my two sons and I were interested in new vehicles. Hans took care of us without any issues. What a pleasure it was to work with him. We were treated like family. Hans give his customers the personal touch in all aspects of the transactions and after the sale. We purchased several aftermarket “Ford accessories” Hans set up our service appointment and followed through making sure everything was to our satisfaction. He will be my recommended salesperson to all my friends and family that are interested in a new vehicle. The newly renovated showroom and service areas are beautiful and the finance persons were a joy to work with.

Hans Wimmer thank you!! Best experience working with Hans appreciated his experience and knowledge to find the best car for my family. I highly recommend AutoNation Ford

This dealership will go above and beyond to make sure you are happy and get the vehicle you want. I am thoroughly impressed with the service I revived!

just had my car in for an oil change and they for got to set my car clock... this is the second time this has happened... I do not live just around the corner to stop by and have them do it... this is very in convent to me I do relay on my cars clock and I have not had time to travel back to the dealership for them to fix their forgetfulness.

Terrible follow and coordination. Have been a customer here for 10 years. Has gotten steadily worse since Chris (Service Manager Left). Avoid Brenda she is too disorganized to provide any decent level of service. Waited 21/2 hours for a shuttle after my car was repaired! Finding another dealer.

Got to work quickly and accurately. The wait times were very much as predicted by the Customer Service agent.