Reviews
Serve for my Milan 2008
Service personal were through in defining my car needs and explained every thing efficiently. Explained that the work could be done that day,and it would take at least four hours to complete. They kept me up to date on how the service was being completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT AND EFFICIENT SERVICE
I DID NOT HAVE AN APPOINTMENT, YET MY 2015 MKC WAS SERVICED QUICKLY AND EFFICIENTLY, IN A SHORT LENGTH OF TIME. WHILE I WAITED THERE WERE A CHOICE OF HOT AND COLD BEVERAGES AND PASTRIES.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding service, facilities excellent
Everyone tried to do everything to the best of their ability and were very gracious and polite while doing so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rochelle, we appreciate you giving us this review and 5-star rating! Our customers mean a lot to us and it is great to read your experience went so well at our dealership. From start to finish, we want to make sure all of our customers' needs are met. We thank you for choosing Nick Mayer Lincoln, and hope to see you back here for your future automotive needs! Sincerely, Dave Gifford - GM, dgifford@newportchevrolet.com
polite, reapectful, very clean facilities.
Michael respected our wish to purchase a pre-owned vehicle and made the process very smooth. He and sales manager were both very professional and easy to work with.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate the time it took for you to leave us this terrific feedback! We're thrilled to know that Michael could make your visit smooth, and we believe that's how every car buying experience should be. If there is anything more that we can do please come back and see us again. Take care! Thanks, Chad Mayer | chad.mayer@nickmayer.com
Great Servic
The knowledge of the sales team and ability to crunch the numbers to the best of their ability. The facility was clean and the lot of plenty of new car inventory.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nicole, we appreciate you taking the time to provide us with your positive feedback. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Thanks, Chad Mayer | chad.mayer@nickmayer.com
Leasing my new car!
I had a concern in the past which I addressed to both Scott and Paul...both very helpful and attentive. THey knew I wanted to lease again and gave me an option of leasing a 2015 , however we chose the 2016. Careful explanations always were most appreciative. The dealership is immaculate.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, I really appreciate you taking time to write this nice feedback about our dealership. We're ecstatic to know that Scott and Paul have been very helpful and attentive. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. We look forward to serving you again in the future! Thanks, Chad Mayer | chad.mayer@nickmayer.com
Good Service
Good Service at this dealer good price on tires and alignment comparable with other stores with Lincoln Techs performing work. Ford offered 12 month's same as cash over $500 good for tire purchase. Great coffee as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Darrin, thank you for leaving us your positive review. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Thanks, Chad Mayer | chad.mayer@nickmayer.com
New Car Lease
Paul Pernatt and John Davian were GREAT! They took a difficult situation and turned into a wonderful experience. Have to mention George also...you have to keep that man. Russ Throne
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Russell, thank you for stopping by to leave this incredible review. We're glad to hear that your situation got handled to your standards. We will be certain to share your comments to Paul and John and if there is anything more we can do for you please come back and see us any time! Take care! Thanks, Chad Mayer | chad.mayer@nickmayer.com
Great Service
It was quick and easy and I feel very comfortable that the work will be completed properly. The new Quick Lane is perfect for busy people who need to get in and out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marie, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook and Twitter for access to exclusive content! Best regards, Thanks, Chad Mayer | chad.mayer@nickmayer.com
Service Review
I thought the service was prompt, the price was great, totally unexpected in a really really good way. When the gentleman told me what the price was I went "What?" "Really?" I mean for $29.00 I got my tires rotated, my oil changed and my pick up truck washed. I can't ask for any more then that. I tell you what I'm in the limousine business and I'll certainly probably consider Nick Mayor as a resource for vehicles in the future. Very pleased would come back in a minute.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Nick Mayer Lincoln. If there is anything more that we can do please come back and see us again. Take care! Best regards, Thanks, Chad Mayer | chad.mayer@nickmayer.com