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Joyce Buick GMC

(283 reviews)
Visit Joyce Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (440) 695-2081 (440) 695-2081
Used (440) 517-2343 (440) 517-2343
Service (440) 695-2049 (440) 695-2049

Inventory

See all 327 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2023.
At Joyce Buick GMC, we’re honored to be your trusted destination for new Buicks and GMCs, GM Certified as well as pre-owned vehicles in Northeast Ohio. Whether you’re shopping for the latest Buick or GMC models or a reliable used vehicle, you’ll find it here. Since 1966, customers from all over the region have chosen Joyce for one simple reason: we offer an experience that lasts a lifetime. From our extensive inventory to our convenient location right off I-90 in Avon, we make car buying easy and enjoyable. DRIVE JOYCE, YOUR FRIENDS AND NEIGHBORS DO!
DRIVE JOYCE - Your Friends and Neighbors Do!

Service center

Phone number (440) 695-2049

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very professional, friendly buying and service

Very professional, friendly buying and service experience! I would highly recommend this Joyce Buick. They do not make you feel pressured. They are looking for lifelong customers.

Very professional, friendly buying and service

Very professional, friendly buying and service experience! I would highly recommend this Joyce Buick. They do not make you feel pressured. They are looking for lifelong customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Maria! We're thrilled to hear that you had a professional and friendly experience at Joyce Buick GMC of Avon. We always strive to create a pressure-free environment for our customers, and it's great to know that you felt that during your visit. We truly appreciate your recommendation and look forward to serving you again in the future! Joyce Buick GMC of Avon Team

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Service was done in a timely manner and I was totally

Service was done in a timely manner and I was totally satisfied with the work great job and service would recommend this dealership to anyone who needs a car/ service

Service was done in a timely manner and I was totally

Service was done in a timely manner and I was totally satisfied with the work great job and service would recommend this dealership to anyone who needs a car/ service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, John! We’re thrilled to hear that you were satisfied with the timely service and quality work at Joyce Buick GMC of Avon. Your recommendation means a lot to us! We look forward to serving you again in the future. Joyce Buick GMC of Avon Team

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I can not say enough about the friendliness and

I can not say enough about the friendliness and professionalism of all the staff at this dealership.

I can not say enough about the friendliness and

I can not say enough about the friendliness and professionalism of all the staff at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much, Philip! We appreciate your feedback on the friendliness and professionalism of our team at Joyce Buick GMC of Avon. We're glad to hear you had a positive experience, and we look forward to seeing you again soon! Joyce Buick GMC of Avon Team

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Great interaction with the Sales Team member, Jenna

Great interaction with the Sales Team member, Jenna Rainey. Knowledgeable and helpful and definitely worthy. That also includes the Finance Manager and Sales Manager. Always a great experience at Joyce Buick!

Great interaction with the Sales Team member, Jenna

Great interaction with the Sales Team member, Jenna Rainey. Knowledgeable and helpful and definitely worthy. That also includes the Finance Manager and Sales Manager. Always a great experience at Joyce Buick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words, Theresia! We're thrilled to hear about your positive experience with Jenna, together with our Finance and Sales Managers, at Joyce Buick GMC of Avon. It's wonderful to know that you found our team knowledgeable and helpful. We appreciate your support and look forward to seeing you again soon! Joyce Buick GMC of Avon Team

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I have received no response from the dealer.

I have received no response from the dealer. I was really hoping to to hear from them as I'm very interested in the Regal TourX.

I have received no response from the dealer.

I have received no response from the dealer. I was really hoping to to hear from them as I'm very interested in the Regal TourX.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Our team has acknowledged this review.

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Was very efficient on letting me drop off car in the

Was very efficient on letting me drop off car in the morning and it was done within 2 hrs! They also washed my car!! Will be back!!!

Was very efficient on letting me drop off car in the

Was very efficient on letting me drop off car in the morning and it was done within 2 hrs! They also washed my car!! Will be back!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Lisa! We’re thrilled to hear that your experience at Joyce Buick GMC of Avon was efficient and that you enjoyed the added touch of a car wash. We appreciate your kind words and look forward to seeing you again soon! Joyce Buick GMC of Avon Team

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Great overall experience.

Great overall experience. Wonderful salesman, super helpful and professional. The process from start to finish was simple, fast and easiest buying experience ever. Would highly recommend this dealership and salesman.

Great overall experience.

Great overall experience. Wonderful salesman, super helpful and professional. The process from start to finish was simple, fast and easiest buying experience ever. Would highly recommend this dealership and salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Angela! We're thrilled to hear that you had a great overall experience at Joyce Buick GMC of Avon. It's fantastic that our salesman was able to assist you in such a helpful and professional manner, making your buying process simple and fast. We appreciate your recommendation and look forward to serving you again in the future! Joyce Buick GMC of Avon Team

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A class operation all the way thru.

A class operation all the way thru. I'm about to buy my third car from Joyce and they will be my dealer for life. Starbucks coffee too!

A class operation all the way thru.

A class operation all the way thru. I'm about to buy my third car from Joyce and they will be my dealer for life. Starbucks coffee too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that you're about to purchase your third car from Joyce Buick GMC of Avon. It means a lot to us to have you as a loyal customer. We're glad you enjoyed the Starbucks coffee as well! We look forward to serving you again in the future! Joyce Buick GMC of Avon Team

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Easy to schedule, prompt and courteous.

Easy to schedule, prompt and courteous. Kept me in the loop during my visit, answered all my questions. I am a return customer and always will be.

Easy to schedule, prompt and courteous.

Easy to schedule, prompt and courteous. Kept me in the loop during my visit, answered all my questions. I am a return customer and always will be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Jean, for your wonderful review! We're thrilled to hear that you found it easy to schedule your visit and appreciated our prompt and courteous service. It's great to know that we could keep you informed and answer your questions. We value your loyalty as a return customer and look forward to seeing you again at Joyce Buick GMC of Avon! Joyce Buick GMC of Avon Team

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Brandon was great, got me in asap, and got the problem

Brandon was great, got me in asap, and got the problem diagnosed and corrected asap. I cant thank the guy at Joyce for the quality work they do.

Brandon was great, got me in asap, and got the problem

Brandon was great, got me in asap, and got the problem diagnosed and corrected asap. I cant thank the guy at Joyce for the quality work they do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your wonderful review, Larry! We're thrilled to hear that Brandon provided great service and quickly diagnosed and resolved your issue. At Joyce Buick GMC of Avon, we take pride in delivering quality work and excellent customer care. We appreciate your kind words and look forward to seeing you again! Joyce Buick GMC of Avon Team

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See all 283 reviews