Joyce Buick GMC

I had an outstanding experience at Joyce Buick GMC. From the very beginning, the team took the time to truly listen to my needs and wants and worked with me to find a vehicle that fit both what I was looking for and what I could comfortably afford. What I appreciated most was that I never felt pressured or pushed into a truck I didn?t want. They respected what I was looking for, worked with me on my budget, and made the entire process feel easy and stress-free. The GMC Sierra 1500 Denali I chose is absolutely perfect, and I couldn?t be happier with my decision. A special thank you goes to Robert, who went above and beyond to help me get the exact truck I wanted. His patience, professionalism, and willingness to do everything he could to make it happen really stood out. He made me feel like my needs mattered, not like I was just another sale. I also had the pleasure of speaking with General Manager Jim and Sales Manager Igor, and both were an absolute delight to talk to. Their friendliness, professionalism, and genuine interest in making sure I had a great experience only reinforced how impressed I was with the entire dealership. I will gladly recommend Joyce Buick GMC to everyone I know ? friends, family, and even strangers! If you?re looking for a vehicle and want to work with someone who truly cares about getting you into the right one, go to Joyce Buick GMC and ask for Robert. You won?t be disappointed!

My experience purchasing a nearly $50,000 2024 Tahoe from Joyce GMC was far more frustrating than it should have been. I accepted their advertised upfront price without negotiation and arranged my own financing, yet encountered repeated issues, wasted time, and multiple unnecessary trips. I was not informed until delivery that the vehicle came with only one key. The replacement key arrived unprogrammed, requiring another trip and additional intervention before the issue was finally resolved. Although Joyce GMC ultimately covered the $210 programming charge, the money was never the main issue. The lack of preparation, communication, and overall customer service left me questioning how the entire transaction was handled. My wife and I expected to enjoy purchasing our Tahoe. Instead, the experience left us disappointed and feeling that our time as customers was not respected. I have communicated my concerns directly to Joyce GMC management. At this point, I believe the dealership has an opportunity to address the larger customer-service issues that led to this review. I remain open to a meaningful conversation with management about my experience

I have had my vehicles serviced here several times the last 2 times technicians have damaged my property. They have dirtied up my vehicle and left grease. All over my interior they have dug through my personal belongings. They have damaged personal belongings. Upper management refuses to take responsibility. I do not recommend this dealership. Please keep an eye on your property and notice any damage or any greece are filth that their technicians leave inside of your vehicle also pay attention to any damaged interior or personal belongings? For some reason, they have employees that go through your vehicle. Look for things and damage property. I do not recommend this dealership

Had a great experience at Joyce Buick. No pressure sales tactics, understood our needs. Our sales rep is very knowledgeable about the vehicle.

I went Joyce Buick to see my trade value and what kind of deal I could get on a ‘26 Enclave. I was very pleasantly surprised to get great numbers for both. The dealership is not high pressure but willing to bargain.

Extremely kind and courteous people with great communication regarding their handling of repairs. I took my Buick in due to a recall of a part which was linked to a possible safety issue. Joyce Buick took care of it promptly and did a great job!

Fantastic experience! John O’Brien and Jim Judge and Ray Miller were all amazing! I can’t recommend this dealership enough! They work with you to get you exactly what you want with pressuring you into something more like other places.

Very professional, friendly buying and service experience! I would highly recommend this Joyce Buick. They do not make you feel pressured. They are looking for lifelong customers.

Service was done in a timely manner and I was totally satisfied with the work great job and service would recommend this dealership to anyone who needs a car/ service

I can not say enough about the friendliness and professionalism of all the staff at this dealership.