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Preston Superstore

(6,078 reviews)
Visit Preston Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2024 national dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2022 state dealer award 2021 national dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (888) 355-2483 (888) 355-2483
Used (888) 364-3764 (888) 364-3764
Service (440) 287-7643 (440) 287-7643

Reviews

(6,078 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2 new cars

My wife and I now are the proud owners of 2 new 2019 Kia Forte's due to the hard work of Brian Boswell. We had a 2005 Pontiac with 121,300 and a 2017 Kia Sorento bought from Preston Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always goes the extra mile for their Customers!

We have been doing business with Bill Hale @Preston for along time now, and will continue for many years to come. He is always curteous, Very Knowledgeable of vehicles. No pressure sales here! He is like a friend, which makes the process even easier. He always stays in touch and follows up way after the purchase. We are on our 4th lease. We now have a 2019 Equinox, This is our 3Rd Equinox and I Love it! They just get better. Thank you again for being such a Great help in our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service, nice people and price was right!

I had my oil changed and the tires rotated. I have been having this service done approximately every 5,000 miles since I bought my 2018 Silverado in March of this year. At 27,090 miles now and no problems. I will keep having these services done in the future. This is my third Silverado pickup I bought from Preston!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Quick and convenient service with exceptional customer service. I would recommend this dealership to everyone I know. Thank you for your professional service. All my issues were addressed and taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Double..Triple Check before you waste your time

Before you think that making a call to the dealership is enough verification for you to make the 50 min drive. Think again! Just because the very friendly operator who checks with the manager says the car is on the lot, even after you verify it’s the same one on Edmunds.com you could be wasting your time like I did. Turns out the car I drove 50 mins to see on 12.21 was Sold on 12.07. Thanks guys....because I had nothing else to do today. I really appreciate the lack of apology or feeling just a little bit bad about it. So please.....if you are thinking of getting a car from this place.....double, triple check every resource you have to make sure it’s actually on the lot and not sold 14 days before you arrived.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I came. I looked, I bought.

I'd been looking for a pick-up truck for years. I let the Dealer know the specs and price. He found a great vehicle for the right price. Quite happy with the outcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a very good experience with this dealership

The salesman Tom Z was really helpful great salesman Jeff in Parts was really helpful and I had a truly good experience buying my truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service Great customer care

I have bought several cars from Preston and bring all my vehicle to Preston for service. They always treat me with respect. We will continue to bring our vehicle to them for service and if possible I will continue to purchase a vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great buying experience !

What a pleasant surprise: a dealership that was focused on the customer to do a deal. Dakota was an extremely knowledgeable, hard working , and pleasant salesman. It took me three months to finalize this Ford Escape as I was shopping around for the best deal. They really tried to close this sale and Dakota and his sales manager , Darrell , blew the competition out of the water. They did what they had to do to close this sale. Their commercials are true: you get a better deal out in the country. I highly recommend this Ford car store to any customer wanting a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They did what they said they would do!

Brian Boswell (sales) Ed Smith (manager) were wonderful and did what they said they would do. No double talk, no adding of any fees or costs once a final price was reached. Honest. No B.S.. I can’t say enough about “THEY DID WHAT THEY WOULD DO.”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.