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Webb Hyundai Merrillville

(1,076 reviews)
Visit Webb Hyundai Merrillville
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (219) 202-4037 (219) 202-4037
Used (219) 202-4085 (219) 202-4085
Service (219) 649-7684 (219) 649-7684

Reviews

(1,076 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Webb Hyundai Merrillville from DealerRater.

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Jonathan explained exactly what will be done to my car.

Jonathan explained exactly what will be done to my car. The car was ready just 10 minutes beyond the estimated time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

The sale process was quick and straightforward.

The sale process was quick and straightforward. Jerris was very pleasant, helpful and nice to work with.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Very nice and salespeople!

Very nice and salespeople! They were able to get me in a car very quick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Actually it was a no pressure made it easy deal.

Actually it was a no pressure made it easy deal. I hate dealing with car salesman but Zach was amazing and not pushy. Wonderful experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Stacy Guillory's demeanor, respect, customer service,

Stacy Guillory's demeanor, respect, customer service, kindness, and care were all the reason why we bought the vehicle. He made the process a smooth and pleasant experience. He stayed after hours and made sure we were all set with the car we wanted. He felt like a familiar friend. Thank you for your help! We love the new car! If anyone is looking for a new car, look him up!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Clean dealership and attentive workers with great

Clean dealership and attentive workers with great customer service skills. I did not purchase a car from them but they were super helpful in the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Buying my car was a wonderful experience from start to

Buying my car was a wonderful experience from start to finish. The process was smooth, straightforward, and completely free of games or pressure tactics. The sales team was honest, transparent, and genuinely helpful, making sure I understood every detail and felt confident in my decision. It was refreshing to work with people who prioritized my needs and made the whole experience enjoyable and stress-free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Very pleasant and direct.

Very pleasant and direct. Answered all questions. Maintained communication throughout the process and followed up after purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Very good experience with Mason.

Very good experience with Mason. Quick communication, price was good with little haggling, paperwork was quick and I was on the road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

They did great work on my car, but the turnaround was

They did great work on my car, but the turnaround was longer than I would have liked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!