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Webb Hyundai Merrillville

(1,076 reviews)
Visit Webb Hyundai Merrillville
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (219) 202-4037 (219) 202-4037
Used (219) 202-4085 (219) 202-4085
Service (219) 649-7684 (219) 649-7684

Reviews

(1,076 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Webb Hyundai Merrillville from DealerRater.

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Review

Always nice and prompt service. Clean facilities and vehicle cleaned upon return. Adding more words to make twenty so I can submit the survey which is inappropriate in my opinion making there be a minimum which can cause me not to fill one out again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

Lauren my sales lady was super helpful, made the whole experience relaxed and easy. I definitely will refer business as well as continue to come for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service!

The service is always so friendly. They usually recommend services that'll keep my car in tip top shape, which I love!! I'll never go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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AWSOME Dealership!

Very friendly and knowledgeable staff. Appointments are scheduled in a timely manor, and I appreciate the service updates you receive while waiting on your vehicle repairs. The savings coupons are incredible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly, courtous service

Webb Hyundai Merrillville's staff gives friendly and courteous service. The services are done in the time stated and they have a clean and comfortable waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast and friendly service

Fast and friendly service. Staff is also very helpful and friendly. Also I appreciate the fact that there is no pressure for recommended maintenance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly efficient service and clean facilities

Very friendly and professional service. Also they perform service in a timely manner. Very clean facilities and nice waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

At Webb in merrilville everyone there is very Friendly and knowledgeable plus they get everything done in a timely fashion. I wouldn?t go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

The service provider was very friendly, I will indeed return and hopefully the next service experience is just as great as this one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, clean facilities

Greeted me upon arrival, asked me appropriate questions ans went straight to the test drive. Justin was great at answering all the questions i had about the Genesis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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