Galeana's Van Dyke Dodge RAM

Ask for Wally he is the best! The first time I came made me feel welcomed and very passionate getting u the best deal period!

The service was phenomenal! I came in and was shown the vehicle immediately. They answered all my questions and were very very friendly. Wally J was great,... and made the process so easy. Wally made my first car purchase very simple! I recommend him to anyone!

Excellent experience from this dealership! Todd Belanger was very helpful in the whole sales process. Not only was he able to get me what I was looking... for on my trade in, he also gave me a very fair deal on the new vehicle that I was interested in. Very happy, love the new truck!

Overall my experience was good. it was quick and easy for the financing and getting the vehicle was a breeze. The salesman apologized because they were... not able to detail the car really well due to the covid-19 they did not have their detail person available. car is running great so far. did purchase an extended warranty since it was an older model ,not badly priced. we may return to buy or lease a new truck from them since things went well. Despite the covid-19 they did the best they could with social distancing going on. They made it feel personal even though they couldn't shake hands.

The man who sold me my new car was polite and answered every one of my questions. His name was Wally J and he showed me all the fact reports on the car.... This was a great experience and the process was done in a timely manner.

Would definitely recommend to family and friends. They are very friendly and welcoming. The process was easy and fast. I will buy my next car from Galeanas.

This will be a long chronological archive of my terrible service experience with Galeana’s Van Dyke Dodge/Ram entire Service Department. My Wife and I... purchased a brand new 2015 Dodge Dart in February of 2014. Our Salesman was prompt, professional, addressed all of our concerns, and would not stop talking about the amazing warranty that came with the cat: this should have been nothing but cause for concern. We of course were stupid and paid cash in full for the car, doing so left no skin in the game from anyone else. Fast forward to May 27 2019, the car at this point has 21000 miles on it. It is severely under driven and rarely sees the expressway. While leaving work, I noticed a sputtering I had never heard the car make before. It begun to start running a bit better and finally subsided when I put it in drive and went on my way home. As soon as I pulled out of the parking lot at work, I noticed a significant drop in acceleration, the scent of burning coolant, the answer to why I have had a large drop in fuel economy, and after reaching operating temperature the car drove like normal. After arriving home, I popped the hood and noticed a film of oil leaking around the entire head of the engine. I checked the coolant reservoir and it was about two inches lower than what it should be. With my four plus years of being a mechanic in the Army, as well as 15 plus years of fixing vehicles in my garage, these are all signs of a failing head gasket. I call the dealership the next day May 28th and ask what the process to make a warranty claim is. Im given the I do not know let me escalate to my manager game. I speak with the warranty claims manager (cannot recall exact title) she transfers me back to the service counter. Im instructed to make an appointment to drop off so they can inspect I specifically ask if there will be a service fee, the response is yes if nothing is found to be defective. I then ask how long they will need my car; I work full time, attend school full time, and have twin two year olds at home. Im very busy and need to coordinate possibly being a vehicle short with my spouse. I make an appointment for May 30th and arrangements to be picked up and dropped off by a co-worker at the dealership, im dropping my car off at the door before the place opens to be first in line. Kevin a service counter employee guarantees that if I drop my car off before 7 A.M. it will be ready for pickup at 2:30 P.M. when I leave from work. I arrive at 2:30, I speak with Kevin who has no idea what is going on with my car, im asked to “hang out” in the customer lounge. An hour passes, im walked to my car in the bay (which I now have the feeling was just put in the bay for inspection) im told an upper coolant house is leaking. I inspect and now see pink coolant dripping all over the electrical connections to the dual fan assembly. Im given a quote of $300 dollars to fix. I look at Kevin, laugh, and ask warranty doesn’t cover this? Nope, of course not. My vehicle is outside the 3 year 36000 mile bumper-to-bumper warranty. I obviously decline this terrible “customer service” Im told I can go buy my own $2 hose clamp and a jug of “ten Year” coolant from the “Service Technician”. Never mind the $1000 repair that will be needed to my fan assembly from coolant dripping all over an electrical connection if im not able to do this myself. I then inquire about the film of oil that is leaking from the engine that is going to continue to get worse. Again, Service Tech says do not worry about that, its normal. So a dodge that is five years old and with 21000 miles on it is supposed to leak oil? Buyer Beware! Kevin then tells me to wait in the lounge while they pull my car around, few minutes later im at the cashier with my credit card out anticipating a inspection charge from this expert tech. Im told to sign and im handed my keys with no fee, im amazed. I go straight home, and park the car in our garage. I wake up Friday May 31st and head into work. F

The person we worked with, Wally J, was amazing and helped us with everything we could’ve asked for. He was helpful from start to finish and we couldn’t... have asked for a better associate.

I recently purchased a certified pre owned 2016 Jeep Cherokee from Galeana's Van xxxx Dodge/Ram. Rich Everaert was my sales consultant. Rich was very nice... and professional. He worked to ensure that I would drive away with my new vehicle that night. I would highly recommend Rich and Galeana's to friends and family!

Mr. Ledell Griffin worked with me to procure my 2020 Dodge Durango R/T. It took me a while to actually get it because of some delays with corporate decisions... about rebates, but Mr. Griffin kept me abreast of the status. He was also very helpful in explaining all the options available to me on U-Connect. A great experience.