Skip to main content

McLaughlin Motors

(751 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:30am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(751 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McLaughlin Motors from DealerRater.

Want to share your experience with this dealership?

Write a review

Service is always good, but if you want me to provide

Service is always good, but if you want me to provide future feedback, please reduce your minimum word requirements.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We always get great service at this dealership.

We always get great service at this dealership. They are courteous and informative. Staff is friendly and helpful. Would recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Staff goes above and beyond to make sure your happy-

Staff goes above and beyond to make sure your happy- outstanding staff and service manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a brand new car.

Bought a brand new car. First week I owned it - 300 miles on it - didn’t even make a monthly payment yet - rock from a truck got kicked up and hit me, chipping off paint from my hood. Called and asked for a paint pen. They were going to charge me for it. 30 grand for a car and they couldn’t comp me a 15 dollar pen out of a good-faith-that-sucks gesture. So I bought one off Amazon. At this point I’d rather give Jeff Bezos money than Maclaughlin any more than I have to. Very disappointing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience.

Great buying experience. Our product specialist Kim was amazing to work with. I was very happy with the “deal”. and everyone at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The dealership is outstanding.

The dealership is outstanding. The salesperson, Kim, was extraordinary. Very easy to communicate with, and responsive to my questions. The finance person, Lou was also extraordinary. A pleasure to deal with, and very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have had 6 Subaru love everyone of them.

I have had 6 Subaru love everyone of them. I lease every 3 years get a new car and they take care of it for me. They wash it change my oil rotate my tires couldn't ask for better service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kim Hicks was very helpful and knowledgeable about my new

Kim Hicks was very helpful and knowledgeable about my new Subaru. She answered all my questions and the transaction was very smooth. She let me know if I had any questions or concerns to not hesitate to call or text.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My neighbor had expressed her exceptional experience she

My neighbor had expressed her exceptional experience she had when purchasing at first a used Subaru Outback and later on a Jeep for her daughter at McLaughlin Subaru. Mr. Brian Cox came highly recommended. When I narrowed my search I contacted Mr. Brian Cox and was pleasantly surprised over his courteous and professional demeaner. He gave me the genuine impression of having my best interest at heart and not having this invisible sign on my forehead (like women often do at car dealerships) SUCKER! Subsequently I bought a new Subaru Outback and found out that finance as well as service personnel encountered were very friendly and most accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We appreciated the efforts to secure the car we were

We appreciated the efforts to secure the car we were looking for. Follow-up and help has been excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.