Reviews
Service is always good, but if you want me to provide
Service is always good, but if you want me to provide future feedback, please reduce your minimum word requirements.
- Customer service —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We always get great service at this dealership.
We always get great service at this dealership. They are courteous and informative. Staff is friendly and helpful. Would recommend to family and friends.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff goes above and beyond to make sure your happy-
Staff goes above and beyond to make sure your happy- outstanding staff and service manager.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a brand new car.
Bought a brand new car. First week I owned it - 300 miles on it - didn’t even make a monthly payment yet - rock from a truck got kicked up and hit me, chipping off paint from my hood. Called and asked for a paint pen. They were going to charge me for it. 30 grand for a car and they couldn’t comp me a 15 dollar pen out of a good-faith-that-sucks gesture. So I bought one off Amazon. At this point I’d rather give Jeff Bezos money than Maclaughlin any more than I have to. Very disappointing.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Great buying experience.
Great buying experience. Our product specialist Kim was amazing to work with. I was very happy with the “deal”. and everyone at the dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership is outstanding.
The dealership is outstanding. The salesperson, Kim, was extraordinary. Very easy to communicate with, and responsive to my questions. The finance person, Lou was also extraordinary. A pleasure to deal with, and very friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have had 6 Subaru love everyone of them.
I have had 6 Subaru love everyone of them. I lease every 3 years get a new car and they take care of it for me. They wash it change my oil rotate my tires couldn't ask for better service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kim Hicks was very helpful and knowledgeable about my new
Kim Hicks was very helpful and knowledgeable about my new Subaru. She answered all my questions and the transaction was very smooth. She let me know if I had any questions or concerns to not hesitate to call or text.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My neighbor had expressed her exceptional experience she
My neighbor had expressed her exceptional experience she had when purchasing at first a used Subaru Outback and later on a Jeep for her daughter at McLaughlin Subaru. Mr. Brian Cox came highly recommended. When I narrowed my search I contacted Mr. Brian Cox and was pleasantly surprised over his courteous and professional demeaner. He gave me the genuine impression of having my best interest at heart and not having this invisible sign on my forehead (like women often do at car dealerships) SUCKER! Subsequently I bought a new Subaru Outback and found out that finance as well as service personnel encountered were very friendly and most accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciated the efforts to secure the car we were
We appreciated the efforts to secure the car we were looking for. Follow-up and help has been excellent!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
