Reviews
The staff are very friendly and helpful.
The staff are very friendly and helpful. This is my 2nd car from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kim Hicks was my salesperson.
Kim Hicks was my salesperson. She was excellent to work with. Helped me (an old techno challenged person) for over an hour to learn about my new purchase. Thanks, Kim
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
everyone was very helpful in getting everything taken
everyone was very helpful in getting everything taken care of such as questions about the vehicle and financing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent team over there!
Excellent team over there! Kim was super helpful and gave me plenty of time to test drive the vehicles I was interested in. Then Mike came up with an awesome deal on the WRX that I wanted. When it's time I will definitely be returning!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kim Hicks has earned my business on 5 of my last 6 cars
Kim Hicks has earned my business on 5 of my last 6 cars with her professionalism, friendliness & follow through. I learned my lesson on the 1 car deal where I chose to give another dealer a chance. Bad idea. Love my Subarus & won't buy them anywhere else, nor from any other salesperson.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer service is outstanding.
Customer service is outstanding. Salesperson went over and above in listening to what I was looking for and then making it happen. Finance deartment was easy to work with. I love my new Forester!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kim Hicks is an extraordinary salesperson and went well
Kim Hicks is an extraordinary salesperson and went well above and beyond to find the perfect car for me. Fortunately, it turned out to be a new car that was just delivered to their sales lot. This is the 3rd Subaru I've purhcased from Kim and McLaughlins and all of those purchases have been outstanding. Keep up the good work. Dee Lambert
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just wanted to give Kim HIcks five star ratings for her service with finding me the perfect car -- a 2025 Subaru Outback Limited. I purchased the car today (Feb. 10, 2025) and Kim was a joy to work with -- this is the 3rd Subaru Outback Limited that I've purchased from her and McLaughlins and this experience was outstanding. Dee Lambert
I went in to have my first oil change and inspection done
I went in to have my first oil change and inspection done on my Subaru Forester since I purchased it. It all went very well with no problems. The service was outstanding and the time it took to complete the job was just how long they said it would be. They even gave the vehicle a free car wash!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience at this dealership had to locate vehicle
Great experience at this dealership had to locate vehicle No problem at all . Kim Hicks was great to work with!! She handled all the details with no problem.Finance person Zach was also great to work with. He handled all our needs for lease no problems!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The quote was far less than the end bill Should never be
The quote was far less than the end bill Should never be that way bought the car from you
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair