Reviews
reached out about a truck they have for sale, asked some
reached out about a truck they have for sale, asked some basic questions, got basic answers.. I believe most of these dealers do not actually read the inquiry when you "check availability" on a truck, They just begin their usual routine of sending emails, texts, and calling to try and get you in. I made a sight unseen offer (as im 9 hours away) and they simply replied no. No counter, nothing. I tried to reach back out and see what they COULD do, and I was left on read. This dealer is why dealerships are becoming a thing of the past.
reached out about a truck they have for sale, asked some
reached out about a truck they have for sale, asked some basic questions, got basic answers.. I believe most of these dealers do not actually read the inquiry when you "check availability" on a truck, They just begin their usual routine of sending emails, texts, and calling to try and get you in. I made a sight unseen offer (as im 9 hours away) and they simply replied no. No counter, nothing. I tried to reach back out and see what they COULD do, and I was left on read. This dealer is why dealerships are becoming a thing of the past.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Delivers consistently high-quality service with great
Delivers consistently high-quality service with great attention to detail from leasing to purchasing vehicles.
Delivers consistently high-quality service with great
Delivers consistently high-quality service with great attention to detail from leasing to purchasing vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The whole process was wonderful.
The whole process was wonderful. Dennis was a joy to work with. I would refer anyone to seek out Steve Roger’s Ford.
The whole process was wonderful.
The whole process was wonderful. Dennis was a joy to work with. I would refer anyone to seek out Steve Roger’s Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I brought my car in for a diagnostic, and they were able
I brought my car in for a diagnostic, and they were able to identify the issue. At that time, I was told they did not have the part needed for the repair. An appointment was scheduled 2 days later to fix it. However, when the day of the appointment arrived, I received a call saying they still did not have the part. I’m confused as to why an appointment was scheduled in the first place when the required part wasn’t available. This resulted in wasted time and could have been avoided with better communication and planning.
I brought my car in for a diagnostic, and they were able
I brought my car in for a diagnostic, and they were able to identify the issue. At that time, I was told they did not have the part needed for the repair. An appointment was scheduled 2 days later to fix it. However, when the day of the appointment arrived, I received a call saying they still did not have the part. I’m confused as to why an appointment was scheduled in the first place when the required part wasn’t available. This resulted in wasted time and could have been avoided with better communication and planning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
good pricing and fast repair times.
good pricing and fast repair times. I have a fleet of 60 vehicles that I have serviced here. It is hard to find a good dealership. So far they are a step above the rest
good pricing and fast repair times.
good pricing and fast repair times. I have a fleet of 60 vehicles that I have serviced here. It is hard to find a good dealership. So far they are a step above the rest
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department handled my issue exactly as we
The service department handled my issue exactly as we discussed. Very easy and nice to work with.
The service department handled my issue exactly as we
The service department handled my issue exactly as we discussed. Very easy and nice to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was fast and informative on things that needed to he
Was fast and informative on things that needed to he done, very politel when talking to you, location was close
Was fast and informative on things that needed to he
Was fast and informative on things that needed to he done, very politel when talking to you, location was close
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always courteous and respectful, thorough and quick and
Always courteous and respectful, thorough and quick and they always check every thing else that might be wrong
Always courteous and respectful, thorough and quick and
Always courteous and respectful, thorough and quick and they always check every thing else that might be wrong
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice dealership with very welcoming people.
Very nice dealership with very welcoming people. They are very accommodating and will help you with your search or service of a vehicle.
Very nice dealership with very welcoming people.
Very nice dealership with very welcoming people. They are very accommodating and will help you with your search or service of a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was able to get an appointment on the truck very fast
Was able to get an appointment on the truck very fast within one day fix the brake sensor change the oil and the way we went, completed within an hour and 20 minutes
Was able to get an appointment on the truck very fast
Was able to get an appointment on the truck very fast within one day fix the brake sensor change the oil and the way we went, completed within an hour and 20 minutes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair