Reviews
Review of Terry Henricks
This was the first time I purchased a vehicle out of state. Austin was my salesman and was very helpful answered all of my questions. They were willing to meet half way for delivery and everything went flawless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kevin, Thank you for taking the time and sharing. We appreciate you and your business! The Terry Henricks TEAM
Enjoyable purchasing experience
I would like to thank Austin Johnson and all the staff at Terry Henricks for their honest approach with my recent Jeep purchase. It was a welcome change from experiences I have had from other dealerships in the past. It was well worth the two hour drive. In the end I felt I recieved a very fair price for my trade and I was very pleased with how they worked with me on the pricing for my new vehicle. Thank you again for all your help
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rick K. Thank YOU for making the two hour drive - we appreciate your business and thank you for mentioning Austin, he does a great job! The Terry Henricks TEAM
Great Service
Very friendly and helpful in finding a vehicle that suit our family needs. Austin did a great job in finding a vehicle within out budget.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Heather, Thank you for taking a minute from your day to share your experience during your recent visit - we appreciate you and look forward to helping you in the future. Thank you! The Terry Henricks TEAM
Great salesmen, clean dealership, great deals!
Second car purchased from local hometown dealer, enjoyed the experience, very professional services & technology.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kdn, Thank you for taking the time to share about your 'second' purchase from our store. We appreciate you and appreciate these words. We look forward to many more visits in the future and we will always strive to ensure you are well cared for. The Terry Henricks TEAM
Great Service!
Brought my vehicle in for a recall that needed repaired. Very courteous and didn't have to wait long @ all. Have leased before from Terry Henricks and will definitely be back when we look for our next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tiffany F, Thank you for taking a minute to share about your recent service visit. We are happy to read you were well cared for and we look forward to helping you again in the future. The Terry Henricks TEAM
Quick to Respond
The salesman was quick to respond to my request even when it was on a Sunday. He made time for me the following day. He was polite, friendly and really put me at ease. He did not pressure me at all about buying a car which I appreciate very much! I would happily buy my next vehicle from him. Well worth the hour's drive to get there. I give Austin a 10 out of 10. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carly K, We love to read 10 of 10's - thank you! We appreciate your taking the time to write this review. It's always great to hear we took proper care of a customer. Thank you again! The Terry Henricks TEAM
Very friendly and willing to help
From start to finish I was very pleased with the buying of my new car. Everybody was so friendly and helpful all the way through the buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dave Augustine, Thank you for taking a moment to share with others the experience you had during your shopping/buying time at Terry Henricks CDJR! We appreciate you! The Terry Henricks TEAM
Great experience
Austin was great to deal with. Very friendly, informative and seemed to work 24 hours a day! Overall great experience and would recommend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Draven34, We are very happy your experience was a great one! Thanks for pointing out how Austin cared for your needs through the process!! The Terry Henricks TEAM
Great Service
A hospitable and friendly staff to work with every time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
RB Jeep, You said SO much in so few words ~ thank you! The Terry Henricks TEAM
best experince ever in buying car
Austin worked very hard to put me in the truck I needed and get the best trade he could I have never had in 45 years of car buying a dealer that was as willing and eager to help me and not themselves.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert S, WOW ~ thats awesome! We are SO happy we made your visit and buying experience the "best experience ever"! Thank you! The Terry Henricks TEAM