Middletown Chevrolet

My 22 Chevy 1500 5.3 8 speed with 34k miles had a transmission issuse and oil leak from the pan. The dealer said I needed a new factory transmission and oil pan seal, all covered under factory warranty. Took about a month to get the truck back. GM's transmissions are on back order but the dealer already had one coming in. Once it was in, they had the transmission replaced in 2 day. The work they did was great. The problem I have was no loaner autos available. This might be more a GM issuse then dealer. I could of got rental and get reimbursed later which I didn't like that opinion. Luckily I was able to borrow a suv from my parents for the time.

My salesman Stanley was courteous and extremely knowledgeable. Pleasure to work with. I bought a suv and did the paperwork with Nej who was also easy to work with. I would highly recommend Middletown Chevrolet

My sale consultant was Stanley Statkiewicz, had a warm greeting from Stan the second I opened the door. True gentleman, very knowledgeable. I drove a few miles to get a vehicle I wanted. No pressure, great salesman, easy to work with. in and out in an or so. Tim May Oakdale.

just purchased a truck from Stanley. Stanley went above and beyond, he is highly recommended

Starting with Stanley, working with the team was pleasant. Repeated phone calls after the first visit were unnecessary. Stanley found us something we liked, management gave us a price we were comfortable with. The registration process was smooth. We made an extra unnecessary trip with insurance information which turned out not to be needed until we arrived to finalize & pick up the car. First time purchase here, first new car in 38 years, so unfamiliar territory for us but overall things went well for us.

⭐️⭐️⭐️⭐️⭐️ Honest, Caring, and Truly One of a Kind Stanley, at 84, has served our family for years with honesty, dedication, and genuine care. He listens to your needs, finds the best deals his company offers, and always makes you feel like family. He’s the first—and only—person we trust when buying a Chevrolet. A true gem in the car business.

Stanley did an outstanding job of putting me the right truck at a reasonable price. No pressure tactics or gimmicks!

We just purchased a 2026 Equinox from Stanley at Middletown Chevrolet. This is the third vehicle we purchased from him and it's like visiting an old friend. No pressure, no sales pitch, just knowledgeable assistance, making the buying process a pleasure. We hope that Stanley is still there when it's time for our next one! The McGuires in Middletown.

Buyer Beware! I purchased a used Ford vehicle from Key Chevrolet and was sold their 3rd party warranty. Was told it was their best warranty they offer and the vehicle was covered bumper to bumper with the exception of normal wear and tear and that I would only be responsible for the $100 deductible per event. When asked if I could bring it to a Ford dealership closer to home, they said absolutely, the warranty is accepted at all dealerships nationwide. With that being said, my vehicle has a transmission issue and the driver's side heated seat is not working. The Ford dealership contacted the warranty company and was told the heated seats weee not covered and basically that they only pay a certain rate and that they had to reuse the old nuts and bolts for the transmission not new ones. WHAT! Whoever heard of such a thing. They were also not fully covering the transmission repair. This is a mechanical issue not normal wear and tear. I contacted Key Chevrolet regarding this issue because I purchased their "best warranty they offer" and was told that I would only be responsible for my $100 deductible per event and that is why I purchased the extended warranty when buying the vehicle from them. I told them that they should stand by a warranty that they sell. When it was sold to me I asked numerous times about different possible things that could occur and if they were covered, including transmission and heated seats and was told yes, absolutely you would just be responsible for the $100 deductible. Well that is completely false since I am now not only responsible for my $100 deductible but an additional $793 that the warranty company will not cover. This is a total misrepresentation of a product that was sold to me by them. Their response was basically too bad so add that's the way it is. If you don't like it you can cancel the warranty and get a prorated amount back. Really, exactly what kind of response is that!!! So I should get a prorated amount back and owe more money?! When you sell people something be honest with them and tell them exactly what they are getting! I want other people to know this so they do not have to go through what I am going through. This is absolutely unacceptable!

The general manager Ben is not a good person. After my test drive the salesman Joe (great guy) told Ben about the concern with the truck brakes Ben said it was just water from it sitting out in the lot and would look at it. I bought the truck on 9/4/25 brought it back less then a week later with concerns including the brakes. Was told by service the rotars were a bit warped which was causing the pulsating when applied. Ben refused to cover the rotars knowing the concern have been previously mentioned he also refused to respond to my email. Now I?m stuck having to pay out of pocket on something that had nothing to do with me! I will NOT be returning unfortunately I actually had high hopes and was planning on more business at this place for thanks to BEN I?m all set moving forward. MAJE SURE YOU GUYS GET A WRITTEN ?TO DO? list prior to signing!