Webb Ford

I had a great experience this time with web as in the past. I have bought several vehicles from Webb Ford and each time has been thanks to Kevin Hasselhoff. The service department is supreme thanks to Steve Roe. Kudos to Webb Ford Steve and Kevin.

Brought my car in for an oil change, the service rep came and got me for the tech could show me an issue he found on the car. Susan, the service rep, helped me out with my warranty and getting parts for repairs.

Bought a new 2024 expedition but I had to wait some 40 days before I could pick it up! Ask one of the fellas if he would put my sunscreen in the windshield of my new vehicle and put some screws I gave him in my trade in. Neither happened and I didn't get the sunscreen back biggest complaint I have is I didn't get the window sticker, who doesn't give you the window sticker? Never bought a new car that I didn't get the window sticker! Car sat on a lot long time but I think that they must wash them with automatic car washes because the finish is not very good with swirl marks all over my dark colored expedition. And then the dealership even though they're a reciprocal dealership they don't do plates? What dealer doesn't do plates? Overall I was fine with the deal but the paint, the plates, and not getting the window sticker, not cool!

Great service. Quick and helpful. Robert kept me updated every step of the way on my repair. Great to work with. I would recommend everyday.

Gone are the days of driving to the dealership to have your oil changed. I love that Webb Ford came to get my vehicle, showed me where they were en route, sent me texts where they were in the process, and returned my vehicle quickly. Absolutely worth it to me in my busy schedule. Awesome place.

Steve is always professional and courteous . Excellent work completed in a timely manner. Always ask for Steve for any and all help for this vehicle .

Great mobile service?fast, reliable, and convenient! This mobile service made it much easier and convenient to get my car serviced without having to change my schedule. The communication from start to finish was also great!

Great service and very sufficient. I did have to wait a bit but I understand I went on a Monday. Overall great service department.! The service person was very nice.

Susan was awesome and helped me from start to finish. She was very courteous and attentive. I had the pleasure of speaking to several employees there and everyone treated me kind and with respect.

I received expellant service at the dealership. The service was prompt and friendly. I have used this service department for a recall and the service then was excellent.