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Webb Ford

(489 reviews)
Visit Webb Ford
Sales hours: 9:00pm to 7:00pm
Service hours: 9:00am to 2:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00pm–7:00pm 9:00am–2:00pm
Sunday Closed Closed
New (219) 227-5007 (219) 227-5007
Used (219) 227-5073 (219) 227-5073
Service (219) 227-5211 (219) 227-5211

Inventory

See all 239 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2011.
As a pillar in the Highland community for over 45 years we have developed a strong and committed sales team dedicated to serving our community. We are proud to help provide great vehicles for great people all across Northwest Indiana and surrounding areas. We invite you to browse our inventory request more information about any vehicle set up a test drive or inquire about financing!
Home of the Webb Boys | Indiana's #1 Largest Volume Dealer | You Pay Less Because We Sell More!

Service center

Phone number (219) 227-5211

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
9:00am–2:00pm
Sunday
Closed

Reviews

(489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Can I give them less than 1 star they are advertising the

Can I give them less than 1 star they are advertising the car on here for 43,000 much less than they are actually selling for at 48,500 when I called to speak with a salesperson he just blamed the pricing error as cars.com’s fault and stated that they cannot change the pricing on their end which is total xx they can manually change it or call customer support to get it changed no this is a shady dealership that lowers the price to bait you into calling don’t fall for their xx bait and find an honest dealership to give your hard earned money to not these weasels

Can I give them less than 1 star they are advertising the

Can I give them less than 1 star they are advertising the car on here for 43,000 much less than they are actually selling for at 48,500 when I called to speak with a salesperson he just blamed the pricing error as cars.com’s fault and stated that they cannot change the pricing on their end which is total xx they can manually change it or call customer support to get it changed no this is a shady dealership that lowers the price to bait you into calling don’t fall for their xx bait and find an honest dealership to give your hard earned money to not these weasels

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello Tyler, we are so disappointed to learn of this situation you have described. Please reach out to us at (219) 924-3400 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

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I liked the salesperson, Jeff, but was initially

I liked the salesperson, Jeff, but was initially lowballed on the offer for my trade-in, but we came to terms. Literally got 5 miles down the road and got an alert a tire was low. Made it home, aired it up and the next day it had lost 5 lbs. Contacted Webb Ford, crickets...Will not buy there again.

I liked the salesperson, Jeff, but was initially

I liked the salesperson, Jeff, but was initially lowballed on the offer for my trade-in, but we came to terms. Literally got 5 miles down the road and got an alert a tire was low. Made it home, aired it up and the next day it had lost 5 lbs. Contacted Webb Ford, crickets...Will not buy there again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (219) 924-3400 at your earliest convenience to discuss how we can turn this experience into a positive one.

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I have been buying and bringing my cars to this

I have been buying and bringing my cars to this dealership since 2007 and have never been disappointed either with the cars I?ve bought or the service I?ve received. My Bronco Sport is consistently getting 29+ mpg - better than I expected.

I have been buying and bringing my cars to this

I have been buying and bringing my cars to this dealership since 2007 and have never been disappointed either with the cars I?ve bought or the service I?ve received. My Bronco Sport is consistently getting 29+ mpg - better than I expected.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Margaret, thank you for leaving such a great review and high star rating. If you have any further questions, please don't hesitate to reach out!

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At the start of this purchase, I was home, which the

At the start of this purchase, I was home, which the finance department was aware. Once I was brought in on the purchase. Everything discussed prior was not brought up once I was brought in the purchase. When I came in everything and everybody was on GO. It wasn?t until the end of the Purchase was I told they did not take my trade in. So we walked away with 2 cars and MORE DEBT. The Salesman was super nice, but I feel swindled.

At the start of this purchase, I was home, which the

At the start of this purchase, I was home, which the finance department was aware. Once I was brought in on the purchase. Everything discussed prior was not brought up once I was brought in the purchase. When I came in everything and everybody was on GO. It wasn?t until the end of the Purchase was I told they did not take my trade in. So we walked away with 2 cars and MORE DEBT. The Salesman was super nice, but I feel swindled.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tamara, we regret to hear that you are displeased with your recent experience with us. Please give us a call at (219) 924-3400 and we will do our best to make this better. We hope to hear from you soon.

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The dealership did an excellent job.

The dealership did an excellent job. Mr.Kelly and Mr. Panos were very easy to deal with. No xx here just rock bottom prices. I would recommend this dealer for New or Used cars.

The dealership did an excellent job.

The dealership did an excellent job. Mr.Kelly and Mr. Panos were very easy to deal with. No xx here just rock bottom prices. I would recommend this dealer for New or Used cars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Glenn, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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was happy with the car: looks, the seats and had

was happy with the car: looks, the seats and had everything that my wife and I was looking for in a car and very happy with the ride.

was happy with the car: looks, the seats and had

was happy with the car: looks, the seats and had everything that my wife and I was looking for in a car and very happy with the ride.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very quick and easy used car buying!

Very quick and easy used car buying! Jeff, my salesman was great to work with. What a used car buying experience should be. Thanks to all.

Very quick and easy used car buying!

Very quick and easy used car buying! Jeff, my salesman was great to work with. What a used car buying experience should be. Thanks to all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Irvin, thank you for leaving such a great review and high star rating. We hope you continue to choose Webb Ford, Inc. for all your vehicle needs! Take care!

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everyone was polite and courtesy.

everyone was polite and courtesy. I was taken care of and explained everything. And was out of there at the time I needed to leave.

everyone was polite and courtesy.

everyone was polite and courtesy. I was taken care of and explained everything. And was out of there at the time I needed to leave.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Visit this dealership on 12/13/2025 to look at a ford

Visit this dealership on 12/13/2025 to look at a ford explorer. Test drive was interested in it. Then a manager came out I have the same car same price different color same options. So we looked at it. Noticed it had over 5500 miles on it as a new car. No thank you. We will stay with the red one. Dealership said hey wait we have another one with little miles. Same price and same stuff as the red one. They bring it up and we say work up a price. They wouldn’t tell us the price of the car and said payment would be almost a 1000.00 a month. We are like WHAT!! the car we want on line was suppose to be like 48000.00. Then tried to screw us on what they wanted to give us for our car. The salesman and the manager was trying to back peddle when we asked about the price of the new car. They said the gray car had more features than the red one so more money. What you mean the other guy said same price as red one. Long story short. Asked for my keys to my car they didn’t want to give them to me. I had to go the finance office to get them and ask them two more times for them before they gave them to me. This place is shady I wouldn’t give them my business or my money

Visit this dealership on 12/13/2025 to look at a ford

Visit this dealership on 12/13/2025 to look at a ford explorer. Test drive was interested in it. Then a manager came out I have the same car same price different color same options. So we looked at it. Noticed it had over 5500 miles on it as a new car. No thank you. We will stay with the red one. Dealership said hey wait we have another one with little miles. Same price and same stuff as the red one. They bring it up and we say work up a price. They wouldn’t tell us the price of the car and said payment would be almost a 1000.00 a month. We are like WHAT!! the car we want on line was suppose to be like 48000.00. Then tried to screw us on what they wanted to give us for our car. The salesman and the manager was trying to back peddle when we asked about the price of the new car. They said the gray car had more features than the red one so more money. What you mean the other guy said same price as red one. Long story short. Asked for my keys to my car they didn’t want to give them to me. I had to go the finance office to get them and ask them two more times for them before they gave them to me. This place is shady I wouldn’t give them my business or my money

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello Felicia, we are so disappointed to learn of this situation you have described. When you have an opportunity, please reach out to us at (219) 924-3400 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

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The service people are always great and professional, and

The service people are always great and professional, and friendly. The waiting was reasonable. Spoke with Kevin and he answered a lot of my questions.

The service people are always great and professional, and

The service people are always great and professional, and friendly. The waiting was reasonable. Spoke with Kevin and he answered a lot of my questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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