Skip to main content

Webb Ford

(508 reviews)
Visit Webb Ford
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00pm–7:00pm 9:00am–2:00pm
Sunday Closed Closed
New (219) 227-5007 (219) 227-5007
Used (219) 227-5073 (219) 227-5073
Service (219) 227-5211 (219) 227-5211

Reviews

(508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Tim and Javie did a great job.

Tim and Javie did a great job. Came in for “The Works” and received prompt friendly service. Received service recommendations, vehicle maintenance checklist, and quotes. Clean dealership inside and out.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I worked with Robert Kelley, which was great.

I worked with Robert Kelley, which was great. I walked in and I asked for a no-xx policy and he happily agreed. We worked out something. I walked away with something more than what I was looking at. Very happy and this was my first time shopping at Webb Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

What a great service.

What a great service. I never had a dealer offer this. The drivers are great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful service department.

Wonderful service department. Kept me informed throughout the entire process. Will definitely come back when needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They have good salesman, Kevin and good service writers

They have good salesman, Kevin and good service writers Ron and Timand Steve they’re all good guys in the service department PS and they have good auto mechanics like Dave.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kevin been are salesperson for our last seven vans.

Kevin been are salesperson for our last seven vans. Giving good pricing and constant contact .on where are order is. Have not used the service dept much but, the service manager seems nice.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I will always go to Webb Ford for service on my vehicle.

I will always go to Webb Ford for service on my vehicle. Steve in service department is top notch!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pickup and drop off service was main reason to use this

Pickup and drop off service was main reason to use this dealer. Have never had an issue with their service department completing requested work or recall updates in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jason in sales was wonderful.

Jason in sales was wonderful. He answered my questions and had a wonderful attitude. Everyone was friendly and helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Steve in the Service Department was excellent.

Steve in the Service Department was excellent. Diagnosed the car and had it repaired in two days. Steve informed us it was covered under the power train warranty. I have had my cars regular maintenance and services done at Webb Ford for the past 10 years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.