Reviews
I have been having vehicles serviced at Dahl Ford for
I have been having vehicles serviced at Dahl Ford for over six years and have never had any issues with sales or service. This is an excellent dealership which take care of all the vehicles I have brought in even the ones not purchased here. My 2016 focus which was serviced today drives like a new car. Thank you very much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad to know that our Sales and Service Department always takes great care of you. Your business is very much appreciated and we look forward to working with you again!
Hayden did an excellent job explaining the car features
Hayden did an excellent job explaining the car features to me. He was very patient and helpful. He made the car buying process an easy transition! He was caring and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jesse, thank you for your wonderful feedback! It means a lot to us. We're glad to hear that you enjoyed working with Hayden and received great service. We're happy to have made your car buying experience easier! We appreciate your business and look forward to working with you again!
I brought my truck in for some routine maintenance and to
I brought my truck in for some routine maintenance and to investigate a growling sound from the right front tire. The service advisor (April) asked me to take her for a ride to hear the sound. She quickly determined what the probable cause was and said she would call me after they put it on a lift and had a better look. She later called and explained what the problem was, what they would have to do to fix it and a couple of additional items that needed attention. She said they would keep it overnight and it would be ready the next day. She called and explained it wouldn’t be ready at the original time said since they had lost power at the dealership due to severe storms the previous night but it would be ready the next day. I thanked her for the update and the truck was ready the next day. I have worked with April on several occasions and she as well as all of the service advisors are knowledgeable, friendly and a joy to talk to.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and wonderful feedback! We are thrilled to hear that you had such a great experience with April on our Service team. Your recommendations are very much appreciated and we look forward to working with you again!
First the first time they honestly sold me what I wanted.
First the first time they honestly sold me what I wanted. Good experience this sale 👍🏽
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gil, thank you for your kind words and wonderful feedback! We are so glad to know that you enjoyed your time with us and had such a good experience. Your business and recommendations are greatly appreciated. We look forward to working with you again!
Stopped in for an oil change and some other maintenance.
Stopped in for an oil change and some other maintenance. Easy to get checked in and review work to be done. Everyone is so friendly and accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
CJ, thank you for taking the time to tell us about your visit! We are happy to hear that you had a good experience with our Service Department. Your business is greatly appreciated and we look forward to working with you again!
Easy to deal with, good service, nice staff.
Easy to deal with, good service, nice staff. They made the buying process very easy and didn’t take long to get everything completed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to tell us about your visit! We are happy to hear that you enjoyed working with Steven and are happy with your vehicle. Your business is greatly appreciated and we look forward to working with you again!
Appointment was at 8:30 called to get status at 1:30 it
Appointment was at 8:30 called to get status at 1:30 it hadn’t been looked at. Received call late afternoon that it wouldn’t be fixed until the next day. Received call at 3::00. What is the objective of their scheduling appointments?
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. Here at Dahl Ford, we do take pride in providing the utmost in customer service and we do feel we have failed you. We use feedback for training purposes and can assure we take this seriously. We truly apologize for the lack of communication on our part, we should have explained the 8:30 was your check-in time instead of an appointment. We also would like to apologize for the lack of follow-up throughout the day. We sincerely hope we can regain your trust.
Very helpful from Gage and Allen, greatly appreciate the
Very helpful from Gage and Allen, greatly appreciate the courteous and helpfulness of these two employees of Dahl Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Enjoyed doing business with Dahl Ford and with Allen Jackson and Gage McCullough.
Great service,, very friendly, knowledgeable staff.
Great service,, very friendly, knowledgeable staff. Good selection of trucks and SUV's, service department does a good job checking maintenance items and recommends work but doesn't push to have service done if you decline.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mitch, thank you for your kind words! We're glad to know that the Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!
Quick and courteous with thorough, quality work.
Quick and courteous with thorough, quality work. They communicated with me very well throughout the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and wonderful feedback! We are thrilled to hear that you had such a great experience with our Service team. Your recommendations are very much appreciated and we look forward to working with you again!