Reviews
Quick friendly response to my concerns after receiving a...
Quick friendly response to my concerns after receiving a Ford recall notice reference the forward camera on my F-150, timely repairs/replacement were made
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan, thank you for your kind words! We're glad to know that the Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!
I have been treated with courteous and friendly service...
I have been treated with courteous and friendly service with all the departments. Kayla Altemeier was my sales rep. Kayla did a fantastic job for being new. Also Doug has been very helpful. I didn't see Parker the other day but he has also been helpful and a pleasing smile. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and great feedback! We are happy to hear that you enjoyed working with us, especially Kayla, and are happy with your vehicle. Your business is very much appreciated and we look forward to working with you again!
Imagine this, day 1 of my vacation and my 2014 F150 with...
Imagine this, day 1 of my vacation and my 2014 F150 with 192K mile, breaks down at an Appleby's parking lot Davenport, IA. 142 miles from home & 352 miles from my vacation destination and its 10 degrees! Within a few minutes of calling Dahl Ford service dept. to get the 2014 looked at, I was put in touch with Elisa Munoz. I told him my situation I was in and looking for a new truck. Elisa came over to Appleby's and picked me up and shortly after looking around the lot, I had found a beautiful 2021 F150 I wanted to test drive. After a quick "Hot Lap" around the block and I sat down to get financed. I was greeted with a smile by multiple, genuine team members at Dahl Ford that wanted to get me back on the road in a new F150. I was at the dealership 3 Hours from start to finish and I was driving away in a beautiful bad @$$ new truck! I can not express how happy I am with the Dahl Ford team and Elisa. Amazing customer service!! 12 days later - on my way home, I went back to the dealership to meet up with Elisa and settle up on my trade and get my new truck the exterior finish I purchased. Again, excellent service and delightful staff! The pic Elisa took of me, says it all!! I am so thankful to enjoy have enjoyed my vacation and beyond thankful for Dahl Ford =)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff, thank you for taking the time to tell us about your visit! It's great to hear that you were able to enjoy your vacation! We are so glad that you love your F-150, and had such a great experience with Elias. Car trouble is never convenient, but we are glad that we were able to ease some of your burden. Your business is very much appreciated and we look forward to working with you again!
Best buying experience my wife and I have ever had when...
Best buying experience my wife and I have ever had when purchasing a new vehicle. Elías was awesome. Never felt the pressure to buy. No hassle deal. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to tell us about your visit! We are so happy to hear that you enjoyed working with Elias, and had a great experience. Your business is greatly appreciated and we look forward to working with you again!
Excellent service and excellent records on my Ford F-150...
Excellent service and excellent records on my Ford F-150 that I bought from Dahl. Ian is a gem to work with in the Service Dept. And the young man driving the courtesy shuttle that day was super friendly...I enjoyed riding to and from my house with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to tell us about your visit! We are so glad to know that you enjoyed your time with us and had such a great experience. Your business is greatly appreciated and we look forward to working with you again!
Oil change and recall. Great service as always. Ian did a...
Oil change and recall. Great service as always. Ian did a great job. Your service is why we buy from Dahl! Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tom, thank you for your wonderful feedback! It means a lot to us. We are glad to hear that you always receive great service. We appreciate your business and look forward to working with you again!
Ike and his team did an amazing job getting us a deal on...
Ike and his team did an amazing job getting us a deal on our new fusion! I didn't think we could even get. Thank you so much!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and wonderful feedback! We are so glad to hear that you love your Fusion and had a great experience with Ike. Please let us know what we can do to make this a 5-star review!
I tell you what.....all I wanted was to look for a new...
I tell you what.....all I wanted was to look for a new vehicle and I got a wonderful experience that I will remember for a life time!!! I had a blast with these guys today 😊😊. Thank you for the memories and the Jeep!!!! I was not just one great salesman but a great crew!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words and wonderful feedback! We are so glad to know that you enjoyed your time with us and had such a great experience! Your business and recommendations are greatly appreciated. We look forward to a long partnership!
Thank you😊😊
Great service and very accommodating. There really is a...
Great service and very accommodating. There really is a “Dahls difference”. After years of dreading buying and servicing a car, we’re happy to find dealer with integrity!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and wonderful feedback! We are so glad to know that you enjoyed your time with us and had such a great experience. Your business and recommendations are greatly appreciated. We look forward to a long partnership!
Great service. Felt like family. Working with one service...
Great service. Felt like family. Working with one service person for all our needs is wonderful. Costs comparable with other dealers. Feel our service consultant worked for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We are happy to hear that you had a great experience, and Doug took great care of you. Your business is greatly appreciated, and we look forward to working with you again!
