Reviews
Knight’s customer service is awesome! He gets things...
Knight’s customer service is awesome! He gets things done, and does not waste time. He made the deal with my 2021 Bronco a breeze. The customer service I received at Mace Ford last year doesn’t come close to the service Knight provided at Dahl Ford. His sales process is top notch! Good job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Roger, thank you for taking the time to tell us about your visit! We are happy to hear that you enjoyed working with Knight and are happy with your vehicle. Your business and recommendations are greatly appreciated and we look forward to working with you again!
This is the ABSOLUTE best dealer! The buying process was...
This is the ABSOLUTE best dealer! The buying process was smooth as glass. Not only did we get the F-150 we wanted at the price we wanted, but we got more for our trade in than we truly expected. When we picked up our truck, it had been totally detailed, gas filled to the top and our smiles were from ear to ear. We also received oil changes for life at only $1.20!! Eli was such a pro! He walked us through our truck and showed us all its features and went out of his way to find additional accessories my husband wanted. Tim Thompson, General Manager, was so personable! He welcomed us to Dahl Ford as if we were part of the family. Dahl Ford is the best dealer, not only in the Quad Cities, but in the midwest! Becky Lovich
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Becky, thank you for your kind words and wonderful feedback! We are thrilled to hear that you had such a great experience with our team! We are so glad to hear that you love your F-150, and had a great experience with Elias. Your business and recommendations are greatly appreciated. Welcome to the Dahl family! We look forward to a long partnership!
Oil change and tire rotation 20 minutes, that's service....
Oil change and tire rotation 20 minutes, that's service. Thank you for understanding our time is also valuable. Glad you have Saturday service. Highly recommend 👍👍👍
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're glad to know that the Service Department took great care of you. Your business and recommendations are very much appreciated and we look forward to working with you again!
Called yesterday morning and asked to be serviced that...
Called yesterday morning and asked to be serviced that afternoon due to my work schedule and they were able to get me in. Much Appreciated - Excellent Service all the way around - Thank You !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad to know that our Service Department took great care of you. Your business and recommendations are very much appreciated! We look forward to working with you again!
Ian was very polite and knowledgeable on the service that...
Ian was very polite and knowledgeable on the service that was required. He explained everything in detail and offered the time frame fit when the work would be complete. He called prior to the work being completed to set up a time for their shuttle service to pick me up and have me at the dealership when the work was finished. Everybody was friendly and polite.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joe, thank you for your kind words! We're glad to know that Ian in our Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!
Eli was great to work with on purchasing our vehicle, He...
Eli was great to work with on purchasing our vehicle, He makes the process so easy and was very knowledgeable with all the questions we had from start to finish! Always great friendly service with the team at Dahl Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and wonderful feedback! We are so glad to hear that you love your vehicle and had a great experience with Elias. Your business is very much appreciated and we look forward to working with you again!
Have only used Dahl service for my truck since I...
Have only used Dahl service for my truck since I purchased it new. Your service team has always treated me well, fairly and have never been dismissive as you may find in service departments and being a female. You have a great team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and wonderful feedback! We are happy to hear that you have always been treated well and enjoyed your time with us. Your business is very much appreciated and we look forward to working with you again!
Service center was a pleasure to work with, took care of...
Service center was a pleasure to work with, took care of the oil change nd tire rotation in a timely manner. Provided information reference the service upon completion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan, thank you for your kind words! We're glad to know that the Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!
Lisa was amazing. She knew exactly what I needed and what...
Lisa was amazing. She knew exactly what I needed and what I was working with and found me the perfect car. I will definitely go to Dahl again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lauren, thank you for taking the time to tell us about your visit! We are happy to hear that you enjoyed working with Lisa and are happy with your vehicle. Your business is greatly appreciated and we look forward to working with you again!
Eli was Amazing. He made vehicle buying process very fun...
Eli was Amazing. He made vehicle buying process very fun and easy. He cares about his clients and goes the extra mile. Highly recommend using him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anji, thank you for taking the time to tell us about your visit! We are happy to hear that you enjoyed working with us , especially Elias and are happy with your vehicle. Your business and recommendations are greatly appreciated and we look forward to working with you again!
