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Kimberly Car City

(326 reviews)
Visit Kimberly Car City
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 6 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2018 consumer dealer award
New (563) 275-3879 (563) 275-3879
Used (563) 514-4881 (563) 514-4881
Service (563) 514-4834 (563) 514-4834

Reviews

(326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kimberly Car City from DealerRater.

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Professional place to do business

We Highly recommend this dealership to anyone who wants to purchase your next vehicle. From the start of the sale to the finish Patrick made our sales experience an enjoyable one! Five Stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent

Treated me with respect and they gave me a deal quickly. Kept me informed on the status of my BMW while it was on order. This is my second purchase from Kimberly BMW. always treated me fairly and super nice. Would not hesitate to purchase from them again and I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Stellar service

All persons who assisted me were so helpful. Particularly Rob and Jason. Never talked down to me, never interrupted, just honesty and clarity . I felt interaction rather than "being sold".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Car buying should be this easy

I had a fantastic experience buying my first BWM from Kimberly. Kris, Patrick and Brandon were professional, responsive and very knowledgeable. I got to test drive multiple model year X3s before I selected the one that I liked. They addressed all my concerns and made sure I was completely satisfied with my purchase. Would love to work with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

Patrick was great. He is professional, personable, and knowledgeable. I also really appreciated the fact that once we struck a deal the transaction took almost no time at all. I was on the road with my new 330ix in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Service

The entire team at Kimberly BMW are Top Notch! After being away from BMW for 5 years it was time to come back home! Our very professional and knowledgeable salesman Patrick took the time with us as we decided between a few BMW's. The Sales Manager Dan Fox greeted us warmly and welcomed us back. I love the 535 that we have chosen and we are glad to be HOME!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best Experience

This is the second time I have purchased a car from Kimberly BMW. Both purchases were absolutely painless. Patrick Grijalva was great to deal with. he is friendly and has a "no pressure" approach.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service

Seamless transaction with a smile. We purchased a car for our child that is safe and reliable, yet still had a sporty look. Patrick found a Jeep with our desired specifications and handled paperwork quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service, and a pleasant buying experience.

We ended up purchasing our vehicle from Randy Martin. He made the car buying experience very easy and without stress. He answered all of our questions that we had and was able to reach our price point (with help from sales manager Jim. Randy also set up and explained the touch screen and Uconnect for us. We will definitely return when we purchase our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased from out of state (Texas)

Worked with Patrick to obtain information on the vehicle. He quickly replied to all of my inquiries and made the out of state buying experience seamless. I would recommend this dealer, whether a local buyer or otherwise. --Jeff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.