Smith Chevrolet Hammond

They had the best value added vehicle. I purchased the Silverado with no hesitation. Knowledgable sales person. ( John ) was to the point and I felt secure in my purchase decision. Would look to them in the future.

2 visits,2 horrible results. 1st visit-Impala was with them for 4 days and they couldn't figure out what was wrong with it. Went to a different shop that looked like it should have been condemned but they had the problem diagnosed and fixed in half a day. 2nd visit-different Impala with them for 6 days. Didn't even look at it till the 4th day for nothing but an oil change and replace an oil pressure sensor. Icing on the cake. Went to finally pick up the car to hear them tell me it also needs tie rods replaced with a quote of $470 for just outer rods. Called the other shop that worked on the first Impala. Their quote-$350 for inner AND outer rods and I could wait while they did the work. No need to leave the car for a week. If I'm ever forced to go back to this dealer mechanic it'll be too soon.

I have taken my Chevy's to Smith Chevrolet for years; at least since 2015. I have never been disappointed in their service.

No screwing around,right to business. No one wants to spend hours at a dealership.

The service department is trash. By a car from here at your own risk. Customer service is non existent. They sell lemons and are proud of it. The service is incapable of timely fixes nor do they give a xxxx.

We drove 1.5 hrs to see a used 2018 Chevy Colorado with 18,000 miles. Nothing was done to properly present this truck to us. A detailer could of worked out many of the paint imperfections. The interior SMELLED like dog urine. It was dirty on the exterior. The dealership should be embarrassed. We left in 5 min not even test driving the truck. $26,000 is a lot of money to me and I felt like they were showing me a junker.

If you are buying a vehicle ask for Jake. He was very thorough and knowledgeable. He showed us how to work almost everything on our new Tahoe. If he didn't know the answer to a question he obtained the answer for us with rapid and accurate response. The experience we had at this dealership with this salesman was so easy, fast and very friendly. We will definately purchase more vehicles from him in the future!

I had an excellent experience trading in and purchasing a new 2021 vehicle. The staff was very friendly knowledgeable and professional (Jake -Salesman , Valerie and Dealer Manager). I will continue to refer customers and I myself will continue to comeback and make purchases when I need to. Thank you for the OUTSTANDING EXPERIENCE!!!

just wanted to write you a quick note to thank your for your honesty and dedication while selling me my new car last week. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype. Thank you so much for answering all of my questions honestly, and making that five-hour process not as painful as it otherwise could have been. I'm happy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them.

The dealership is good and smooth, easy to find the right car for right price. It has funny, fast and welcoming employees. The buying process is fast aswell.