Reviews
Write a reviewGreat sales team
No pressure. Friendly small feel of the dealership. They were very helpful with locating the exact car I wanted and kept me updated during the search.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeffrey thanks so much for the excellent review! Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals! Alden Mazda Team
SOLID SERVICE
I purchased 4 tires and communication about my options (and I did shop around) was very helpful. Got the first appointment of the day, wait time was reasonable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience at our dealership. If you ever need anything in the future, please don't hesitate to let us know. Take care! Alden Mazda Team
Alden Mazda service on my Mazda Speed6
Brendan is an outstanding service representative for your dealership. He is always very attentive and helpful, and ensures that all repairs meet the expectations of your customers. Providing loaner cars to your customers is also a big plus, since many of your customers including myself can not wait around for a car repair due to work and personal commitments. This is a great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Anna. We're glad to to know that we were able to provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Alden Mazda Team
Great Customer Service! Efficient employees!
Justin, who answered my service call, was helpful and efficient. He set me up with an appointment right away that day on short notice and completed the service in a timely fashion. I was very impressed by his customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Rebecca. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Best Regards, Alden Mazda Team
Patrick & Maria Lawrence
Our sales lady, Amy King ! She was extremely professional and very warm hearted !! She made our experience so wonderful !!!! She went out of her way to show and teach us about all the amenities that come with the Mazda CX5. Amy treated us as though we were her very own brother and sister !! I am 54 and my wife is 51 and we have never experienced a sale person such as Amy !!!!!!!!!! Amy is a true asset to Fairhaven Mazda !!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for taking your time to leave us a great review, Maria! We are pleased to hear about your positive experience with us! If there is anything else we can do for you just give us a call. Alden Mazda Team
Best car I've ever owned.
Everyone that works there is helpful and friendly. My sales man recognizes me every time I go in for service and sits with me for a few minutes to ask how I'm doing and how the car is. This is my second Mazda and I love it more than the first. The reliability and workmanship of the Mazda brand brought me back a second time and I was not disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Kimberly. We're glad to know that we were able to provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Alden Mazda Team
Transmission Work
.The ease of scheduling was great and I was able to get in on short notice. The service department was thorough and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marsby, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the thorough and helpful service you received from us. If there is anything more that we can do please come back and see us again. Take care! All the best, Alden Mazda Team
Great car buying experience
Everyone I met and worked with on this purchase were professional, friendly and knowledgable. The transaction was handled very quickly which I really appreciated. Thanks to you all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your outstanding review, Stephen! We're glad to hear that our team was professional, friendly and knowledgeable! We strive to provide a great car buying experience, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Alden Mazda Team
Scheduled service
It was quick and everyone was very friendly. The waiting area was very clean as well. I would definitely recommend Alden Mazda to friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your time to share us this review, Molly. We are pleased that our team was able to provide you a friendly and quick service experience. Thank you for your recommendation and please don't hesitate to contact us if you have any questions or concerns about your car. All the best, Alden Mazda Team
Great sales and service experience
Very professional service team who appear to genuinely care about performing repairs to completely satisfy their customers. Knowledgeable professional sales and management staff with relaxing buying experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Louis, thank you for the feedback! We are happy to hear of your positive experience at Alden Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! All the best, Alden Mazda Team