Reviews
Very nice and professional GM dealership with a great
Very nice and professional GM dealership with a great staff. Highly recommend Gates service Will always come back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick,easy,affordable Mike was very helpful and helped me
Quick,easy,affordable Mike was very helpful and helped me throughout the entire process He was very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Each and every time I go to gates for service it all
Each and every time I go to gates for service it all works out very well and the workers are always pleasant
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had an appointment at 8am for tire monitoring system
Had an appointment at 8am for tire monitoring system message. He said getting error codes all tire monitoring were showing low battery. Cost would be over $500. Told him should be under warranty. Computer showed cancelled. I said he needed to check with warranty company. Didn't hear anything back from him as I was in the waiting room for 45 minutes. I went in to check and he says the codes wrong on the other tires and fixing the one that needed. I was there for 3 hours. I thought it was odd that the codes cleared up all of a sudden when they were covered under warranty. And then he couldnt get me my receipt because of some excuse waiting for warranty approval and didnt want me waiting any longer. Very frustrated at this visit.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Good customer service Attention to detail Great place to
Good customer service Attention to detail Great place to get your car needs meet! Persistence
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I lost my trust in the repair service department with a
I lost my trust in the repair service department with a recent visit there that I was not happy with
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Great service and customer service Friendly and do the
Great service and customer service Friendly and do the best to get you a reasonable price!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome Hannah was very kind, friendly, and informative.
Awesome Hannah was very kind, friendly, and informative. The pricing was fair and transparent as well. Quick and efficient service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The wait for an oil change ended up being close to 3
The wait for an oil change ended up being close to 3 hours. Appointments would be great
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Excellent Service and i’ve been here for over 13 years.
Excellent Service and i’ve been here for over 13 years. Enjoy Jesus, with Mr. Gates
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
