Reviews
Brian got the vehicles I needed quickly.
Brian got the vehicles I needed quickly. He is always on his game! THANKS Brian
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Gate's Dealership is hands down the best customer service
Gate's Dealership is hands down the best customer service experience I have ever experienced. From the time I drive up to the moment I leave I am greeted with a welcoming smile and eager to assist attitude. The text message communication is very helpful to let me know what is going on and when my car is ready. Thank you Gates Team! You have made me a life long customer!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I brought my caprice in for a recall and they made my car
I brought my caprice in for a recall and they made my car inoperable and couldn’t fix it. I had to hire a third party locksmith to come to the dealership and fix it and when I asked about compensation they laughed. I had to spend $350 to fix my car that wasn’t broken before I dropped it off
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Since 2001 I have always had great service with Gates.
Since 2001 I have always had great service with Gates. In this case I was offered a shuttle ride home and back to the shop for pick-up. Great experience in all. Thank you!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, fast and informative.
Friendly, fast and informative. She was super friendly in helping me with my service. It was a speedy process and was very informative on the services needed for my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service department was very curtious and the work was
The service department was very curtious and the work was completed in the amount of time that they told me it would take.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly.
Friendly. Kind. Courteous. Efficient and made time for us in getting the appointment within a reasonable time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
2hr wait time for routine oil change slightly excessive I
2hr wait time for routine oil change slightly excessive I wish quick and efficient service would make it an even better experience.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Amber got my truck in without an appointment.
Amber got my truck in without an appointment. Answered Any questions I had Kept in touch when truck was ready
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
made the process easy, check-in and check-out were smooth
made the process easy, check-in and check-out were smooth and everyone was friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair