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Gates Chevy World

(642 reviews)
Visit Gates Chevy World
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed
New (574) 400-2069 (574) 400-2069
Used (574) 400-2117 (574) 400-2117
Service (574) 400-2070 (574) 400-2070

Reviews

(642 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gates Chevy World from DealerRater.

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Always a pleasure to go to Gates!

Always a pleasure to go to Gates! The people there are always kind and friendly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I went in the oil change lane for the oil change, tire

I went in the oil change lane for the oil change, tire rotation and new wipers. I was second in line. I think I waited about and hour and a half. I'm not sure. The service was great, as always!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gates always takes extra good care of my 2017 Equinox

Gates always takes extra good care of my 2017 Equinox which has many more miles of life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Things were smooth and decent time getting done.

Things were smooth and decent time getting done. Employees were friendly. They were not real busy, and allowed things to go quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had a dead battery and, despite how busy Service was,

Had a dead battery and, despite how busy Service was, Chris worked me in and kept me abreast of developments throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great work.

Great work. In time. Responsible for for protecting vehicle. Great communication. Great price. Completed work at a timely Manor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good service and great customer support!

Good service and great customer support!.definitely i recommend Chevy gates!. Coming back anytime for services!.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

very pleased with Terri, and Terrell Morris, took good

very pleased with Terri, and Terrell Morris, took good care of our family, and extended family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was ok.

It was ok. I'm still curious about how they gave me 2 options and both were the most expensive. I called around and found 1 tire for almost half the price of the 2 option. I went and got a good used tire for $35 when they wanted to get me to buy a new tire for 283 or 190. 1 tire that's crazy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Not good service.

Not good service. My car was done for awhile and they never came and told me. Told me an hour wait and ended up being one hour and 45 minutes. I had to go ask if it was done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.